E-Commerce Executive
E-Commerce Executive
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₹ 15000 - 20000
1 Vacancy
Job Description
Company Overview
Orbiz Creativez is an ISO 9000:2018certified corporate & personal gifting company based in Kerala. Known for trendy designs quality materials superior craftsmanship and excellent customer support Orbiz Creativez operates out of the Kerala village of Chemmad and caters to customers in India the Middle East and North Africa. With over a decade of experience Orbiz Creativez has a wide collection of highquality corporate gifts branding products and personalized gifts serving 100000 satisfied customers worldwide.
Job Overview
E Commerce Executive Junior Level FullTime Malappuram
Key Responsibilities:
Platform Management:
- Oversee the companys ecommerce website and ensure it is userfriendly and updated with the latest products and promotions.
- Manage product listings including uploading new products writing detailed product descriptions and ensuring accurate pricing.
- Monitor website performance and troubleshoot any issues related to website functionality.
Online Marketing:
- Develop and implement online marketing strategies including SEO PPC email marketing and social media campaigns.
- Collaborate with the marketing team to create engaging content and promotions that drive traffic and sales.
- Analyze and report on the effectiveness of marketing campaigns and adjust strategies as needed.
Sales and Customer Service:
- Monitor online sales and work towards achieving sales targets.
- Handle customer inquiries and complaints ensuring a high level of customer satisfaction.
- Process online orders and coordinate with the logistics team for timely delivery.
Inventory and Order Management:
- Manage inventory levels and coordinate with the procurement team to ensure stock availability.
- Oversee order fulfillment processes including packaging shipping and tracking.
Data Analysis and Reporting:
- Analyze website traffic sales data and customer behavior to identify trends and opportunities for improvement.
- Generate regular reports on sales performance website metrics and marketing campaign results.
Collaboration and Coordination:
- Work closely with other departments such as marketing logistics and customer service to ensure a cohesive and efficient operation.
- Coordinate with external vendors and partners such as payment gateways shipping companies and marketing agencies.
Skills:
- Strong understanding of ecommerce platforms (e.g. Shopify Magento Woo Commerce).
- Effective handling of Social media platforms. (e.g. Instagram Facebook .etc)
- Proficiency in digital marketing tools and techniques (e.g. Google Analytics SEO PPC).
- Excellent communication and customer service skills.
- Strong analytical and problemsolving abilities.
- Ability to manage multiple tasks and work in a fastpaced environment.
Required Experience:
Junior IC
Employment Type
Full-Time
