H2Go Supervisor
H2Go Supervisor
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Salary Not Disclosed
1 Vacancy
Job Description
Palace Entertainment is a leading leisure park operator in the United States and Australia overseeing more than 25 entertainment venues hotels and educational venues across 11 different states.
Palace Entertainment owns and operates some of the countrys largest and most prestigious venues including: National Historic Landmark Kennywood Park Americas Oldest Amusement Park Lake Compounce the worlds first ever Cartoon Network Hotel Best Family Theme Park Dutch Wonderland and a variety of other familyfriendly parks and campgrounds throughout the United States.
Palace Entertainment is a subsidiary of Parques Reunidos one of the leading global operators with more than 60 different assets (theme parks zoos and marine parks water parks and other attractions) spread out over various countries across Europe North America the Middle East and Australia.
We are currently looking for a:
H2Go Supervisor
Roles & Responsibilities:
Supervisory Duties:
Supervise the daily operations of the Aquatics team and any other assigned departments
Lead by example attitude and as a representation of Splish Splash core values
Act as an approachable mentor and coach to all assigned team members
Become knowledgeable of performing the essential duties of all aquatics and lifeguarding positions and backfill these positions when needed
Participate in all aspects of supervision of assigned employees including hiring orientation training performance coaching and discipline.
Ensure that all required meal and other breaks are being given in accordance with NY law
Assist with team scheduling and timekeeping activities
Departmental Duties:
Coordinate and oversee staffing and operation of all H2Go Booth and H2Go operations daily.
Continuously train H2Go Cashiers and H2Go Attendants in park procedures and policies.
Notify proper management in cases of emergency.
Ensure all opening and closing procedures have been done properly for assigned facilities.
Assist guests with comments suggestions or complaints.
Provide knowledge of H2Go levels.
Manage ride queues and update line times.
Oversee H2Go equipment and ensure everything is in working order.
Assist in any areas that are busy and manage H2Go Booth queue.
All other duties assigned by leadership.
Pay Rate: $19 / hr.
Education and Experience:
No education requirements for this position
Previous work experience is not required
Language: Ability to read write and speak fluent English; Spanish or other bilingual language skills are a plus.
Requirements:
Must be at least 18 years of age to comply with NY Child Labor Laws
Ability to work flexible schedule including evenings weekends and holidays
Demonstrated ability to successfully perform all swim tests water rescues assists
Ability to comply with all uniform policies
Must possess safetyoriented mindset and understand the importance of complying with all Federal State and local regulations regarding aquatics safety standards
Ability to take control of emergency and intense situations while remaining calm
Ability to manage crowd control during emergency situations
Must demonstrate a willingness to learn and ability to follow instructions
Must be guestfocused and work well with other team members and supervisors
Ability to work independently with minimal supervision
Physical Requirements:
Ability to stand or walk for extended periods of time
Ability to frequently kneel stoop bend squat twist or reach above shoulderlevel
Ability to use hands to grasp finger handle or feel
Ability to carry push pull lift and hold objects weighing up to 20 pounds.
Working Conditions:
Constant exposure to outdoor aquatics environments
Constant exposure to variable outside temperatures including high heat direct sun cold humidity dust rain and other weather conditions
Subject to frequent interruptions and requests that may require reprioritization of activities
Team member benefits:
Working at Splish Splash is about making people happy. Its about being independent and having fun making new friends and earning extra money while doing so.
As a Splish Splash employee you can be the smiling face that greets incoming guests a cook that makes things happen in the kitchen or a ride operator that keeps people entertained and safe.
Splish Splash Perks & Benefits:
Flexible schedule
Ability to crosstrain and learn unique skills across various departments
Free admission to Splish Splash and all Palace Entertainment parks on your days off
Invitations to exclusive employee events throughout the season
Weve got great jobs for people just starting out in the workforce looking for a second job or staying active after retirement. If you want a fun flexible job with an innovative company look no further than Splish Splash. Apply today!
Do not miss the chance to spark your career now!
Required Experience:
Manager
Employment Type
Hourly
