Receptionist
Receptionist
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1 Vacancy
Job Description
Join Our Team at Coos Bay Toyota!
At Coos Bay Toyota we are committed to an environment where the customer is always treated with respect and dignity. Growth is encouraged through diligence teamwork and creativity. Above all we uphold the highest standard of honesty and integrity when conducting business. If you have an interest in the automotive industry and a desire to develop a career apply today!
Receptionist : Business Development Center
Are you passionate about the automotive industry and skilled in customer communication We are seeking a motivated and customerfocused representatives to join our team. In this role youll engage with customers provide exceptional support and ensure a seamless experience. These are inperson nonremote position(s) that requires strong communication skills attention to detail and a passion for outstanding service.
What We Offer
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k) retirement plan with matching contributions
- Life insurance
- Paid vacation
- Eight paid holidays
- Profit sharing
- Tuition reimbursement
Responsibilities (Including but not limited to):
- Answer incoming phone calls for multiple departments
- Make outbound phone calls to customers
- Actively engage with customers to assess their needs answer questions and provide accurate information
- Maintain detailed records of customer interactions
- Communicate missed opportunities or escalated calls to upper management
- Work in a team environment to deliver a toptier customer experience
- Complete special projects as assigned
Requirements:
- 12 years of office setting experience
- High School Diploma or equivalent
- Enjoy talking on the phone and assisting customers
- Positive attitude strong work ethic and commitment to delivering exceptional service
- Team player mentality
- Strong organizational skills with the ability to multitask in a fastpaced environment
- Problemsolver mindsetsees opportunities not obstacles
- Willingness to continuously learn and improve
- Preferably bilingual
- Proficiency with Microsoft Excel and Word
- Basic computer skills and phone etiquette
- Customer serviceoriented with excellent followthrough skills
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.
Employment Type
Full-Time
