Sprinkler Service Technician
Sprinkler Service Technician
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Job Description
What we offer:
- Competitive Starting Pay
- Paid Training
- Global Advancement Opportunities
- Company Vehicle (as applicable)
- Referral Bonuses
- Comprehensive Benefits
- Medical/Dental/Vision insurance
- Health Savings Account (HSA)
- Life Insurance
- 401(k) savings plan with company match
- ShortTerm and LongTerm Disability
- Employee Assistance Program
- Wellness Program
- And More!
What you will do
Receive service calls from Service Resource Center including a brief description of equipment/system malfunctions.
Contact customer representative and ascertain equipment/systems problems.
Perform service and repairs on sprinkler systems for commercial industrial and residential applications.
These include but are not limited to wet (steel copper and CPVC) dry preaction deluge and fire pumps.
Follow prescribed troubleshooting procedures and refer to technical manuals part manuals change notices and bulletins modification notices etc. to diagnose and repair equipment.
Read and interpret blueprints diagrams submittals specifications software/systems programs schematics and operational product manuals.
Exhibit effective customer service skills by consistently communicating with the district staff and customers to ensure complete customer satisfaction.
Electronically complete Service Acknowledgements with proper coding and obtain customers signature.
Participate in a scheduled Oncall rotation.
Perform other duties as assigned.
What we look for
5 years of documented experience in Fire Sprinkler/Suppression industry
Experience in reading and interpreting blueprints submittals and operational/product manuals
High School Diploma or equivalent required
Must be willing to travel.
Ability to follow verbal and written instructions Capable of performing physical labor to include carrying and moving equipment and tools up to 5070 lbs.
Able to work in unusual and sometimes difficult position such as climbing ladders scaffolding and high lift equipment up to 40 feet working within ducts crawl spaces above ceilings etc.
Ability to work flexible hours including weekends to meet customer requirements
Able to participate in an oncall rotation schedule Overnight travel will be
Demonstrate a high level of customer service Maintain truck inventory to ensure timely response to customer needs
Ability to adhere to implement and always follow safety guidelines and procedures.
Strong organizational skills positive attitude and an ability to learn quickly
Possess a valid drivers license and driving record that meets company requirements
Able to pass a preemployment background and drug test
Preferred
NICET Level II
Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race color religion sex national origin age protected veteran status genetic information sexual orientation gender identity status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and nondiscrimination rights as a candidate visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process please visit here.
Required Experience:
IC
Employment Type
Full-Time
