Night Auditor- DoubleTree
Night Auditor- DoubleTree
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Salary Not Disclosed
1 Vacancy
Job Description
Join the Fun at DoubleTree by Hilton South Bend!
Exciting things are happening at the DoubleTree Downtown South Bend! Were currently undergoing a renovation and we want YOU to be part of our fresh new look. With 290 rooms and access to Hilton discounts worldwide youll enjoy incredible travel perks while working in a dynamic and welcoming environment.
Now Hiring: Night Auditor
Are you a night owl with an eye for detail Love numbers but also enjoy providing topnotch guest service Then we have the perfect role for you!
What Youll Do:
Reconcile all hotel cashier transactions (because numbers dont lie!
Review organize and compile management reports (keep us running smoothly!
Ensure accuracy of guest billings and city ledger transactions
Assist guests with checkins checkouts and anything in between
Communicate effectively with all levels of management
Why Youll Love It Here:
Work in a newly renovated space
Hilton travel discounts explore the world at a fraction of the cost!
A fun supportive team that feels like family
Career growth opportunities in the hospitality industry
If youre ready to bring your skills to a place where work is fun guests are happy and your career can grow apply today!!
Qualifications
Education & Experience:
- High School diploma or equivalent and/or one year of progressive experience in a hotel or related field required.
- Guest Service Experience preferred.
- Computer knowledge/skills required.
Physical requirements:
- Flexible and long hours sometimes required.
- Sedentary work Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift carry push pull or otherwise move objects.
- Late/Overnight shift.
General Requirements:
- Always maintain a warm and friendly demeanor.
- Must be able to effectively communicate both verbally and written with all level of employees and guests in an attentive friendly courteous and service oriented manner.
- Must be effective at listening to understanding and clarifying concerns raised by employees and guests.
- Must be able to multitask and prioritize departmental functions to meet deadlines.
- Approach all encounters with guests and employees in an attentive friendly courteous and serviceoriented manner.
- Attend all hotel required meetings and trainings.
- Maintain regular attendance in compliance with Embassy Suites by Hilton Standards as required by scheduling which will vary according to the needs of the hotel.
- Maintain high standards of personal appearance and grooming which includes wearing the proper uniform and nametag.
- Comply with AFP Management standards and regulations to encourage safe and efficient hotel operations.
- Maximize efforts towards productivity identify problem areas and assist in implementing solutions.
- Must be effective in handling problems including anticipating preventing identifying and solving problems as necessary.
- Must be able to understand and apply complex information data etc. from various sources to meet appropriate objectives.
- Must be able to crosstrain in other hotel related areas.
- Must be able to maintain confidentiality of information.
- Must be able to show initiative including anticipating guest or operational needs.
- Perform other duties as requested by management.
Duties & Functions
Fundamental Requirements:
- Must be able to work with and understand financial information and data and basic arithmetic functions.
- Must be willing to cross train in other accounting or hotelrelated areas.
- Must be able to prioritize job functions in order to meet deadlines.
- Perform guest services functions as required (i.e. check guests in/out take reservations weup calls etc..
- Audit and reconcile financial and statistical reports.
- Prepare and distribute necessary daily reports as required (i.e. Daily Operating Report Discount Programs Tax Reports etc. according to hotel standards.
- Prepare and distribute monthend reports.
- Audit and reconcile all Front Desk and Food & Beverage Cashiers work.
- Audit reconcile consolidate and transmit all credit cards on a timely basis.
- Prioritize job functions in order to meet deadlines.
- Ensure accuracy of all numbers reported including statistics.
- Input and update financial information into corporate communications network.
- Perform daily weekly monthly and annual data processing system functions as required.
- Keep management abreast of any unusual operational or financial events and/or deviations of policies or procedures.
- Ensure overall guest satisfaction.
- Respond to governmental inquiries upon receipt.
- Handle guest requests.
Were anequal opportunity employer. All applicants will be considered for employment without attention to race color religion sex sexual orientation gender identity national origin veteran or disability status.
We comply with federal law by verifying employment eligibility through EVerify.
Employment Type
Part-Time
