DMD Technical Expert

As a leading financial services and healthcare technology company based on revenue SS&C is headquartered in Windsor Connecticut and has 27000 employees in 35 countries. Some 20000 financial services and healthcare organizations from the worlds largest companies to small and midmarket firms rely on SS&C for expertise scale and technology.

Job Description

SS&C Technologies seek a Technical Expert to join our document management division based in Springfield. This role will work in the managed mailing area and take responsibility for planning managing and communication of all managed mailing including statements ensuring that all are actioned within agreed timeframes.

About SS&C Technologies

SS&C Wealth & Investment Technologies is a leading provider of awardwinning technology and services for the investment management industry worldwide. Our 5000 clients across 50 countries include asset managers wealth managers family offices alternative investment managers fund administrators brokers banks and insurance. Our solutions streamline their processes for portfolio management trading and order management compliance accounting performance analytics reporting and more.

This is a unique opportunity to blend financial industry knowledge with technology skills in a vibrant international work environment. You get to tap into the knowledge of leading financial institutions as well as our experienced team to learn and develop skills that will ultimately help you progress your career and grow a solid network within the fintech industry.

At SS&C you will find a rewarding career where you can thrive at every level. We are proud of our unique business culture founded on the passion of our people dedicated to the success of our clients. As a company we reward innovation and professionalism and support personal development. We invest in our employees through offering competitive compensation and benefits comprehensive training opportunities and employee programs to promote a healthy worklife balance and personal wellbeing. Our culture thrives on teamwork and diversity. Therefore we hope to see you bring your unique perspective and talent to SS&C and thrive!

Main purpose of the role

• Project delivery Oversee the Biannual CASS Wealth Biannual Dist UCD or Adhoc mailings.
• Project delivery to deliver completed tasks on target within agreed dates from initiation to completion of the project
• Client/Supplier relationships to build and maintain direct relationships with any relevant clients or suppliers to enable operational requirements to be met.
• Project documentation to produce/assist in required documentation for all allocated projects to keep department SLAs and reporting tools up to date.
• Project meetings to attend/ regular meetings as necessary during projects to enable communication with all relevant parties to raise/resolve any issues. To represent SS&C in both conference call and face to face situations.
• Updates to provide regular updates on the status of all allocated projects/tasks to Management
• Attention to detail Ensure a high level of attention to detail is performed during all projects.
• To support the new implementation of XMPie & Tango (or any new print composition tool) including processes and procedures data mapping and template building.
• To carry out any other duties which are within the employees skills and abilities whenever reasonably instructed.

SS&C quality

All employees are accountable for the delivery of a Quality service driving for excellence in all their work activities:

• To be quality driven aiming for 100 accuracy and timeliness of delivery.
• To effectively plan the way services are delivered so that all activity is directly related to providing quality services and meeting the expectations of the customer.
• To continuously review processes and practices relating to the role and act as a catalyst for change and improvement in individual and team performance.
• To observe proper standards of market business and personal conduct demonstrating integrity in the of duties.
• To communicate and promote the values which reinforce and support a consistent quality culture.

We encourage applications from people of all backgrounds and particularly welcome applications from underrepresented groups to enable us to bring a diversity of perspectives to our thinking and conversation. Its important to us that we strive to have a diverse workforce in the widest sense.

Unless explicitly requested or approached by SS&C Technologies Inc. or any of its affiliated companies the company will not accept unsolicited resumes from headhunters recruitment agencies or feebased recruitment services.

Background Checks

All offers of employment at SS&C are subject to background verification checks including 5year employment history proof of eligibility to work in the hiring location proof of address credit check and criminal record check (where permitted by local law). The accuracy of all information you submit as part of your application is vital and may be used as part of the backgroundchecking process should you be successful

Unless explicitly requested or approached by SS&C Technologies Inc. or any of its affiliated companies the company will not accept unsolicited resumes from headhunters recruitment agencies or feebased recruitment services.

SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race color religious creed gender age marital status sexual orientation national origin disability veteran status or any other classification protected by applicable discrimination laws.