Front Disk Supervisor
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Front Disk Supervisor
Duties & Responsibilities
- Supervises coordinates and participates in the activities of the Front Desk engaged in such activities as :
- handling mail massages parcels and cables;
- giving general information and aid to guests;
- control and handling out keys to guests;
- welcoming and assigning rooms to hotel guests according to reservations made;
- Performs duties of room clerk whenever necessary.
- Compares HKs report against room rack reports all discrepancies and distributes copies to all parties concerned.
- Controls the issuance of room keys; ensures that these are in good condition at all times.
- Initiates requisition for supplies needed by the Front Desk; forwards this to FOM for approval. Sees to the sufficiency of Front Desk supplies at all time.
- Sees to it that requests by guests are properly accommodate ensure that packages and correspondences are delivered.
- Followsup guests for additional deposit; consults . Front Office Manager when necessary.
- Posts all important memos on bulletin board for information of the room clerks and bell captain.
- Prepares the following reports :
- Front desk work schedule (monthly)
- Room clerk payroll (bi monthly)
- Geographical origin of business report( monthly
- Room Statistics (monthly)
- Long staying guests and other reports
- Conducts monthly inventory of all keys
- Ensures that allnecessary formal reports requisitions a log book entries are made either by himself or his personnel finalizes same and forwards it to the FOM every morning.
- Ensures neat and orderly appearance of front desk personnel.
- Checks accuracy of alphabetical rack against the room rack
- Reviews arrival rack to determine room requirements and specify request of guests and sees to it that all requirements and special requests are accomplished.
- Maintains and controls use of Front Desk supplies; and sees to it that proper procedures are followed.
- Ensures cleanliness and orderliness in the Front Desk area.
- Supervises activities of the Bell captain
- Performs other duties as may be assigned.
Additional Information :
Local Job
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
