Executive Housekeeper
Executive Housekeeper
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Job Description
Administration
Supervise housekeeping and laundry staff including counseling termination performance evaluations training and development.
Assist in the development of the annual budget. Monitor performance against plan.
Establish and maintain cost control systems for staffing linen inventories and cleaning supplies.
Ensure quality services are rendered in meeting guest needs.
Schedule staff according to labor standards and forecasted occupancy.
Maintain room quality based on StepStone and hotel guidelines.
Monitor and maintain required level of cleanliness in rooms storage areas laundry restrooms and common areas.
Enforce procedures for the acceptance security and return of guest lost and found items.
Enforce procedures for security of onloan equipment.
Maintain productivity and labor cost goals.
Conduct inventories of linen supplies and equipment as required.
Order and receive supplies to maintain adequate inventory levels.
Immediately alert hotel management of emergency situations via all communication avenues.
Ability to accurately use various office and accounting software.
Support
Must have a comprehensive knowledge of the English language to effectively communicate with guests associates and vendors.
Ability to accurately report information.
Ability to assist with various office tasks as needed.
Ability to scrupulously follow all StepStone and hotel policies and procedures.
Attend required meetings.
Professionalism and Style Expectations
These are expected of every associate within StepStone Hospitality Inc.
Personal Effectiveness
Projects and assignments are completed thoroughly professionally and with care.
Adjusts to highpressure conditions and is open to change.
Assumes responsibility for personal growth and development.
Conducts himherself (acts and dresses) professionally at all times; sets standards for all associates.
Communication
Understands and communicates the StepStone Culture and Core values.
Expresses ideas and conveys information clearly effectively and professionally.
Actively listens to others.
Conveys company information decision or problems to appropriate parties on a timely basis.
Works to resolve disagreements and is respectful of peers and coworkers.
Physical Requirements
These are required of every associate. Minimum lifting of 20 pounds. Pushing bending stooping upward reaching manual dexterity. Hearing writing typing. Minimum pulling of 20 pounds. Other duties may be assigned. Additional responsibilities specific to you are: Must have a comprehensive knowledge of all hotel departments and functions. Must have good mathematical and computer skills. High school education and relevant training and experience required. Additional education preferred. Ability to obtain required licenses or certificates. CPR and first aid training preferred. Additional language ability preferred.
Employment Type
Full Time
