Clinical ReceptionistOffice Assistant
Clinical ReceptionistOffice Assistant
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Job Description
Wage Information
Starting Annual Salary: $35680 $10$20/hour in benefits)
Employment with the Canton City Public Health Department comes with an array of benefits. We offer comprehensive health insurance paid vacations paid holidays a retirement plan sick time and personal holidays.
Applicants must apply atwww.governmentjobs/careers/cantonohio. Applicants must submit a valid photo ID along with their application.
This is an open examination. To be eligible for the position under this examination all applicants must be U.S. citizens or have a valid permanent resident card. Applicants must be a high school graduate or possess a G.E.D and be at least 18 years of age.
Job Description
Position Summary:
Nursing Clinical Assistant performs medical clerical duties in a noisy fastpaced setting and must be knowledgeable in and adhere to nursing policies and procedures. This position engages in repetitive clerical work and must be able to multitask and facilitate and manage all types of nursing clinics. This individual must maintain confidentiality and possess required knowledge skills abilities and experience to maintain accurate data and statistics and be able to explain and demonstrate the essential functions of the job.
Essential Duties and Responsibilities:
60
Direct and Indirect Clinical Services
- Provide direct patient services such as patient registration scheduling appointments paperwork processing verifying insurance eligibility and maintaining clinic flow.
- Use various software and Internet programs to create/maintain data process paperwork schedule appointments and register patients.
- Contact patients for appointment reminders and followup on missed appointments. This includes utilizing a translation line for foreign speaking families.
- Process sliding fee discount applications calculate payment due collect payments and generate payment reports.
- Process billing to various innetwork insurance carriers utilizing appropriate ICD10 and CPT codes as well as resubmitting and appealing unpaid claims when appropriate.
- Prepare aggregate data of clinical processes for various department reports.
30
NonClinical Services
- Greet and communicate with visitors patients or callers and handle their inquiries or direct them to the appropriate persons according to their needs.
- Provide information to supervisors coworkers and clients by telephone in written form email or in person.
- Complete nonclinical services as directed by grant funding.
- Create new documents edit existing documents and prepare reports using standard office software such as Microsoft Word and Microsoft Excel.
- Locate and store files on shared network drives and other locations.
- Perform daytoday administrative tasks such as updating/maintaining forms ordering supplies maintaining office equipment and maintaining documents correspondence or other material.
- Participate in training and professional development.
- Develop specific goals and plans to prioritize organize and accomplish job responsibilities.
- Receive sort and distribute mail.
- In the event of a public health emergency the Nursing Clinical Assistant will respond and follow the Incident Command structure to participate and provide support as necessary.
10
Other duties as assigned.
Other Duties and Responsibilities:
Nursing Clinical Assistant follows the instructions and performs the duties required by the Director of Nursing Nursing Supervisor Office Manager or appointing authority. These essential duties are subject to change and in no manner state that these are the only duties and responsibilities to be performed.
Minimum Qualifications:
Must have high school diploma or equivalent and complete a standard course in high school including or supplemented by a course in typing and Microsoft Office basic spreadsheet functions or any equivalent combination of experience and training.
Preferred Qualifications:
Knowledge of medical terminology preferred.
Work Environment:
General office setting in the health department facility. Work performed in this position may be subject to challenging interactions with patients. The noise level in the work environment is usually moderate. There may be occasional exposure to unruly children and/or adults and blood bodily fluids and tissue. Occasional operation of a vehicle may be required. Must be able to sit stand and reach above shoulder level. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Testing Information
SUBSEQUENT TO THE FILING OF THE APPLICATION ELIGIBLE CANDIDATES WILL BE NOTIFIED OF THE FORMAT LOCATION DATE AND TIME OF THE EXAMINATION.
Repeating an Exam
Per OAC Rule 123: 1901 an applicant who has competed in a civil service examination cannot repeat that examination or take and examination for the same classification withinFOUR MONTHSfrom the date of original examination unless an alternative form of examination is given or unless other standards are specified in the examination announcement.
RATING
Your name will be placed on a list of eligible candidates upon receiving a passing score. Once the list has been established your name will remain on the list for a period of one 1 year.Additional Information
*DISCLAIMER*
IMPORTANT NOTICE TO VETERANS
All applicants should receive an email from confirming that their application was received. If you do not receive a confirmation email please contact Civil Service at to confirm that your application went through. Once Civil Service processes applications you will be emailed again within 5 business days. Should you not receive an email please call our office at.
As provided in ORC 124.23C any person who has completed service in the uniformed services who have been honorably discharged from the uniformed services or transferred to the reserve with evidence of satisfactory service and who is an Ohio resident and any member of a reserve component of the armed forces of the United States including the Ohio National Guard who has completed more than 180 days of active duty service pursuant to an executive order of the President of the United States or an act of Congress of the United States may file with the director a certificate of service or honorable discharge (DD214 Long version) and upon this filing the person shall receive an additional credit of twenty percent 20 of the persons total grade given in the examination in which the person receives a passing grade.
A member in good standing of a reserve component of the armed forces of the United States including the Ohio National Guard who successfully completes the members initial entrylevel training shall receive a credit of fifteen percent 15 of the persons total grade given in the examination in which the person receives a passing grade.
NOTICE OF DRUG TESTING REQUIREMENT
Pursuant to Civil Service Rules applicants are hereby advised that the position of employment being examined for may be subject to a drug test. Accordingly eligibility is not considered final until drug testing has been successfully completed with a negative result.
NOTICE OF BACKGROUND INVESTIGATION
Be advised that candidates may be subjected to a confidential background investigation including but not limited to a criminal record check and driving record check.
ADA COMPLIANCE
Reasonable accommodation in accordance with ADA Compliance will be made available upon request to those qualified applicants in need of it in order to achieve the essential job functions as described above.
EQUAL EMPLOYMENT
All qualified applicants will receive consideration for appointment without regard to race religion color national origin sex political affiliation age type of disability or any other nonmerit factor.BY ORDER OF THE CANTON CIVIL SERVICE COMMISSION
Rachel A. Forchione DirectorAnna M. Moeglin Assistant Director
Employment Type
Full-Time
