ARIZONA STATE PARKS AND TRAILS

Managing and conserving Arizonas natural cultural and recreational resources for the benefit of the people both in our parks and through our partners.
To learn more about Arizona State Parks and Trails visit our web site at azstateparks.
Arizona State Parks and Trails protects and preserves 30 State Parks and Natural Areas. The agency also includes the State Trails Program outdoorrelated Grants Program the State Historic Preservation Office as well as the OffHighway Vehicle Program and more. Arizona State Parks and Trails provides over 1400 camping and RV sites throughout the parks and manages 8 of the top 25 most visited natural attractions in Arizona.

Address: Wenden AZ 85357
37 mi. N of Wenden

Salary: $17.50 $19.00 / per hour

Grade: 16

Closing Date: April 20 2025

Under general supervision performs a variety of work activities while providing customer service in the operation of a recreational park for visitors; and ensures public safety by enforcing Park rules and regulations.

Outdoor Recreation & Programs:
Host visitors.
Provides information in response to visitor questions direction guidance and concerns.

Customer Service:
Provides customer service by phone and inperson and responds to public inquiries about park hours accommodations reservations etc.

Cash Handling:
Performs cashier duties at Contact Station/Gift Shop.
Collects and accounts for park fees and store purchases.

Public & Staff Safety:
Promotes the safety of park visitors.
Enforces Park rules and protects Park resources.
Utilizes twoway radio communications system.
Confers with local officials and law enforcement officers.
Completes all necessary reports concerning incidents.

Maintenance:
Perform various maintenance tasks proficiently including vehicle and park equipment minor electrical plumbing and preventive maintenance.

May Lead and assist in training of subordinate staff.

Other duties as assigned to the position.

Knowledge of:
Principles and processes for providing customer and personal services.
Park rules/ regulations fees and revenue functions
Techniques for display and interpretation of objects/artifacts and general/natural resources to visitors.
General office procedures.

Skill in:
Maintenance and inspection of park infrastructure buildings and equipment including general plumbing skills landscaping minor electrical and preventive maintenance of vehicles and equipment.

Ability to:
Creative problem solving
First aid techniques; oral and written communications; interpersonal relationships.
Perform vehicle equipment and building maintenance and repairs.
Deescalate upset or noncompliant visitors.

Two years of experience equivalent to a Park Ranger Specialist; OR three years of work experience in customer service library or museum work; OR a Bachelors degree in Park Management Forestry Natural Resource Management or a closely related field. Any combination of training and experience that meet knowledge skills and abilities may be substituted.

Must possess and maintain a current Arizona Drivers license appropriate to assignment. Some positions may require certification as an Emergency Medical Technician.

If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business then the following requirements apply:Drivers License Requirements.

All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (EVerify).

The State of Arizona provides an excellent comprehensive benefits package including:
Affordable medical dental life and shortterm disability insurance plans
Topranked retirement and longterm disability plans
10 paid holidays per year
Vacation time accrued at 4.00 hours biweekly for the first 3 years
Sick time accrued at 3.70 hours biweekly
Deferred compensation plan
Wellness plans
Parental Leave Up to 12 weeks per year pid leave for newborns or newly placed foster/adopted child.

Learn more about the Paid Parental Leave pilot programhere.

For a complete list of benefits provided by The State of Arizona please visit our benefits page

Eligible for Arizona State Retirement System pension. Enrollment eligibility will become effective after 27 weeks of employment for newly hired State of Arizona employees.

The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by calling . Requests should be made as early as possible to allow sufficient time to arrange the accommodation.

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