Senior Sales Engineer BPO fmd
Senior Sales Engineer BPO fmd
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Job Description
MISSION:
As aSenior Sales Engineer BPO (f/m/d)* at Parloa your mission is to drive revenue by proving the value of our products and solutions to prospects. Working closely with clients throughout the sales process and beyond you will understand their needs design solutions and ensure a seamless customer journey. Your role involves collaboration with the sales team contributing to customer qualification educating clients about Parloas solutions and AI and leading Proof of Concepts to demonstrate the practical value to specific customers in their environments.
IN THIS ROLE YOU WILL:
- Be responsible for the full spectrum of the technical sales process from identifying customer pain to proving solutions.
- Work closely with assigned sellers coowning accounts and sales campaigns in the assigned territory.
- Develop territory plans participate in sales calls lead technical deep dives and conduct Proof of Value sessions with customer technical teams.
- Contribute to improving internal processes documentation and ways of working.
- Advocate for customer needs to influence product roadmap discussions.
- Collaborate with DACH Sales Engineering Team DACH Enterprise Account Executives DACH Sales Leadership product management customer success and sales enablement.
- Attend external events team meetings and annual events.
WHAT YOU BRING TO THE TABLE:
- 5 years of experience as a Sales Engineer preferably at a SaaS vendor.
- Experience working at a BPO or channel Partner
- Deep experience with enterprise technology.
- Experience with sales processes and market dynamics.
- Fluent in German and English.
- Confident presentation and communication skills.
- Ability to work under pressure and solve problems.
NICE TO HAVE:
- Experience in contact center or VOIP/Telephony.
- Familiarity with sales tools such as SFDC.
WHATS IN IT FOR YOU
- Join a diverse team of 40 nationalities with flat hierarchies and a collaborative company culture.
- Opportunity to build and scale your career at the intersection of customerfacing roles and engineering in a dynamic startup on its journey to become an international leader in SaaS platforms for Conversational AI.
- Deutschland ticket Urban Sports Club Job Rad Nilo Health and other benefits.
- Competitive compensation and equity package.
- Flexible working hours 28 vacation days and workation opportunities.
- Access to a training and development budget for continuous professional growth.
- Regular team events game nights and other social activities.
- Work from a home and/or our beautiful office(s) in the heart of Berlin or Munich with adjustable desks social areas fresh fruits cereals and drinks.
- Hybrid work environment we believe in hiring the best talent no matter where they are based. However we love to build real connections and want to welcome everyone in the office on certain days.
Your recruiting process at Parloa:
Recruiter video call Meet your manager Challenge Task Meeting the team
Why Parloa
Parloa is one of the fastest growing startups in the world of Generative AI and customer service. Parloas voicefirst GenAI platform for contact centers is built on the best AI technology to automate customer service with naturalsounding conversations for outstanding experiences on all communication channels. Leveraging natural language processing (NLP) and machine learning Parloa creates intelligent phone and chat solutions for businesses that turn contact centers into value centers by boosting customer service efficiency. The Parloa platform resolves the majority of customer queries quickly and automatically allowing human agents to focus on complex issues and relationships. Parloa was founded in 2018 by Malte Kosub and Stefan Ostwald and today employs over 250 people in Berlin Munich and New York.
When you join Parloa you become part of a dynamic and innovative team made up of over 34 nationalities thats revolutionizing an entire industry. Were passionate about growing together and creating opportunities for personal and professional development. With our recent $66 million Series B investment were expanding globally and looking for talented individuals to join us on this exciting journey.
Do you have questions about Parloa the role or our team before you apply Please feel free to get in touch with our Hiring Team.
Parloa is committed to upholding the highest data protection standards for our clients and employees data. All our employees are instrumental in ensuring the utmost care GDPR and ISO compliance including ISO 27001 in handling sensitive information.
* We provide equal opportunities to all qualified applicants regardless race gender sexual orientation age religion national origin disability status socioeconomic background and other characteristics.
Required Experience:
Senior IC
Employment Type
Full Time
