Systems Analysis Professional

Position Overview:

Enterprise Operations & Technology Divisions Enterprise BTO Department is looking for a Systems Analyst with strong analytical qualities sound technology experience and excellent communication skills. The primary responsibility shall be to provide administration and integration support for Freddie Mac Web Content Management (WCMS) Platform Acquia. Additionally as a systems analyst the candidate shall effectively support other multiple concurrent technology projects and products in a fastpaced environment working closely with IT business and vendor stakeholders.

Our Impact:

The Systems Analyst will effectively support other projects in a fiscally responsible manner that enhances productivity and the quality of the employee experience. The projects are related to business applications and capabilities used by Chief Administrative Office (CAO) & Legal business Divisions that leverage mostly COTS and SaaS solutions. The Systems Analyst shall also participate in assigned maintenance operational and other business support tactical activities to deliver value to the department and customers.

Your Impact:

• Manage and configure WCMS Platform (Acquia)
• Manage new subscriptions sites and solution design with Acquia Cloud Site Factory (ACSF)
• Manage certificate renewals identity & access management onboarding and security vulnerability remediation
• Support Bitbucket Cloud Content Delivery Network (CDN) and Cloud Flare Web Access Firewall (WAF) instances and configurations
• Work on and/or lead project tasks belonging to multiple and concurrent projects
• Engage with stakeholders to identify understand and complete business and nonfunctional scope requirements and processes
• Research and evaluate different technology solutions involving COTS/SaaS or custom build or both
• Participate in costbenefit analyses per approved scope assumptions constraints and evaluations
• Collaborate with project managers developers test analysts engineers and other stakeholders through the project lifecycle and assist in project status reporting and communications
• Develop test plans and provide support to ensure accurate and reliable product validation
• Be an active Subject Matter Expertise (SME) on business use of solutions systems and processes
• Support impact analysis related to applications maintenance and support
• Lead and/or support assigned adhoc activities related to business technology analysis requests and vulnerability remediation

Qualifications:

• College Degree or equivalent experience; work towards advanced studies/degree preferred
• Typically has 2 4 years related experience
• Experience working in and running WCMS Platforms and components such as Content Delivery Network (CDN) Acquia Site Factory or Acquia Cloud Cloud Flare Web Access Firewall (WAF)
• Practical knowledge and hand on experience in using Bitbucket pipelines branching models workflow Linux command line CI/CD and release management
• Experience with supporting and/or handling IT projects including infrastructure projects
• Experience in endtoend analysis design implementation and support of applications involving COTS & SaaS
• Experience with Agile and SDLC projects and/or Operations involving production application maintenance support and business operations
• Strong analytical and process design skills; ability to define data requirements and integrations
• Experience with troubleshooting system or product issues
• High level understanding of cloud hardware software and infrastructure technologies (networking file systems databases etc.
  

Keys to Success in this Role:

• Must have good problemsolving and strong social skills
• Must have the ability to listen to customers and colleagues; convey ideas effectively; prepare written documentation
• Motivated to learn new technologies and identify process improvements and efficiencies
• Proactive in nature with customer satisfaction as a primary goal
• Ability to learn and adapt to new technologies and tools

Current Freddie Mac employees please apply through the internal career site.

Today Freddie Mac makes home possible for one in four home borrowers and is one of the largest sources of financing for multifamily housing. Join our smart creative and dedicated team and youll do important work for the housing finance system and make a difference in the lives of others.

We are an equal opportunity employer and value diversity and inclusion at our company. We do not discriminate on the basis of race religion color national origin gender sexual orientation age marital status veteran status disability status or any other characteristic protected by applicable law. We will ensure that individuals with differing abilities are provided reasonable accommodation to participate in the job application or interview process to perform essential job functions and to receive other benefits and privileges of employment. Please contact us to request accommodation.

A safe and secure environment is critical to Freddie Macs business. This includes employee commitment to our acceptable use policy applying a vigilancefirst approach to work supporting regulatory mandates and using best practices to protect Freddie Mac from potential threats and risk. Employees exercise this responsibility by executing against policies and procedures and adhering to privacy & security obligations as required via training programs.

CA Applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Notice to External Search Firms: Freddie Mac partners with BountyJobs for contingency search business through outside firms. Resumes received outside the BountyJobs system will be considered unsolicited and Freddie Mac will not be obligated to pay a placement fee. If interested in learning more please visit www.BountyJobs and register with our referral code: MAC.

Freddie Mac offers a comprehensive total rewards package to include competitive compensation and marketleading benefit programs. Information on these benefit programs is available on our Careers site.