At Catalyze were on a mission to accelerate the nationwide transition to clean renewable energy. If youre passionate about creating a meaningful impact on one of the greatest challenges of our time we want you on our team!
We are seeking an experienced customerfocused IT Systems Administrator to ensure the seamless operation of Catalyzes IT infrastructure and providing toptier support to endusers. This multifaceted position requires a balance of technical expertise leadership capabilities and a commitment to enhancing the overall user experience.
You Are:
Committed to our economys transition to clean renewable energy
A growthmindset professional who is motivated to continually learn and improve on technical and nontechnical skills
You have extensive handson experience in managing and supporting IT systems networks and AV infrastructure demonstrating a strong technical acumen.
Adept at time management and able to prioritize effectively in a fastpaced environment
Able to distill complex concepts into easytounderstand verbal and written language
Customerservice oriented and driven to exceed internal customer expectations
An effective problem solver who knows how to analyze and resolve issues
You Will:
Play a key role in highlevel decisionmaking processes related to technology systems ensuring alignment with the organizations strategic objectives.
Engage with key stakeholders including executives and department heads to understand their technology needs and align IT initiatives accordingly.
Drive the strategic vision for IT systems and support aligning with Catalyze goals and contributing to the overall organizational strategy.
Provide input and collaborate with executive leadership on budget planning and allocation for IT systems and support initiatives.
Oversee relationships with IT vendors and partners ensuring that services and solutions align with organizational goals and standards.
Collaborate with both internal and external team members to ensure the efficiency and scalability of our technology systems.
Design implement and manage robust IT networks and AV infrastructure across various nationally located offices.
Create and maintain comprehensive documentation for IT systems support processes and issue resolutions.
Share knowledge and best practices with team members to enhance overall technical proficiency.
Lead and oversee enduser relations and experiences during new platform implementations and workflow changes.
Lead mentor and develop the IT support team fostering a culture of continuous improvement and professional growth.
Manage and prioritize incoming IT support tickets ensuring timely resolution and a high level of user satisfaction.
Diagnose and resolve complex technical issues related to hardware software and network connectivity including SAAS.
Work closely with crossfunctional teams to identify and assess potential risks related to IT systems and support implementing measures to mitigate and manage these risks.
Communicate technical information to nontechnical staff in a clear and understandable manner.
Ability and willingness to travel up to 20 of the time
Valid drivers license and car insurance that meets or exceeds the minimum requirements of the State where you reside
Ability and willingness to pass background checks
What You Bring to the Team:
Bachelors degree in Computer Science Information Technology or a related field.
Minimum of 5 years of experience in IT support and systems engineering system administration network administration AV infrastructure cloud platforms or related roles.
Strong understanding of cybersecurity principles such as SIEM solutions firewalls and endpoint security.
Leadership experience including the ability to lead and mentor a support team.
Proficiency in troubleshooting and resolving technical issues across various platforms.
Excellent communication skills both written and verbal.
Certifications such as Cisco CCNA CompTIA A Sec Net or similar are a plus.
What Catalyze Brings to You:
Opportunity to play a significant role in transforming the energy industry
Growth development learning and advancement opportunities
A highly flexible environment where your voice thoughts and ideas are valued and heard
Excellent benefits (companypaid and voluntary): Health / Dental / Vision / Life / AD&D / STD / LTD / AFLAC / Pet / Legal / Commuter / 401(k) with Company Match / Paid Time Off and more!
$70000 $95000 a year
About Catalyze
Catalyze is a renewable energy developer and independent power producer (IPP) that also partners with mediumtolarge commercial and industrial real estate groups and third party renewable energy developers. We increase property net income and tenant value with renewable resilient smart energy infrastructure including solar storage electric vehicle charging and microgrids.
We uniquely enable our real estate customers to use that increased income as a competitive advantage to expand their property portfolios. For industrial customers we provide both energy savings and progress toward renewable energy mandates and goals. Our proprietary originationtooperations platform supports our partners with optimal site identification and acquisition energy load estimation system design project finance and asset management.
We believe that when people feel safe and encouraged to bring their authentic selves to the team it brings out their best and strengthens our company as a whole. This is why were dedicated to creating a truly inclusive workplace one that values and promotes diversity and fosters an empowered workforceallowing all employees from any background or level of the company to succeed in their jobs.
We are committed to equal employment opportunity and value the unique contributions that you can bring in terms of your education opinions culture ethnicity race sex gender identity and expression nation of origin age languages spoken veterans status color religion disability sexual orientation and beliefs.
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