Scope of Position
Ensure timely and accurate movement of freight and information while providing exceptional customer service within the Ocean Import Department.
Major Duties and Responsibilities
- Log & Prepare File For Import
- Receive Documents
- Process shipments
- Monitor shipments
- Operations/Industry Knowledge
- Customer Service
- Vendor Relations
- Procedure and Productivity Standards Adherence
- Accurate and Timely Billing
- Self Development
- Understand department process flow looking for best practices to improve operational efficiency and productivity
- Overseas communications timely responses to emails and requests (internal and external)
- Escalation of problems to Management when necessary
Qualifications :
- Global logistics industry knowledge
- Effective interpersonal skills.
- Good computer skills (Excel Word PowerPoint)
- Attention to Detail
- Fluent in English
Additional Information :
Expeditors offers excellent benefits:
- Private Medical Insurance
- Pension Scheme
- Life Assurance
- Bike to work scheme
- Employee Stock Purchase Plan
- Training and Personnel Development Programme
Remote Work :
No
Employment Type :
Fulltime