Mitsubishi Service AdvisorWriter
Mitsubishi Service AdvisorWriter
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
DEALERSHIP SERVICE ADVISOR/WRITER
OUR LOCATION
Antwerpen Mitsubishi
9400 Liberty Road
Randallstown MD 21133
Contact Keith Esposito Service:
We are seeking an experienced highly motivated resultsdriven Service Advisor. The ideal candidate will be responsible for greeting our service customers scheduling service while ensuring our customers professional service repair experience.
- High Energy Motivated Dealership!
- Great Pay Plan!
- Our Benefits are outstanding!
- Need to fill as soon as possible!
Qualifications
- Previous experience in automotive or customer service industries
- Working knowledge of the mechanical operations of vehicles
- Excellent interpersonal customer service and organizational skills
- Valid Drivers License
- Intermediate skills in Microsoft Office products
- Ability to understand and follow instructions
- Ability to communicate effectively with customers and company personnel
- Ability to read and comprehend instructions correspondence and memos
- Ability to add subtract multiply and divide
- Ability to apply common sense understanding to carry out instructions
Responsibilities
- Summary: Responsible for selling identifying and documenting service maintenance and repair service for customers
- Responsible for scheduling service to be performed
- Works with customer and technician to identify required maintenance
- Advises customers on necessary and recommended services and repairs
- Computes cost of replacement parts and labor to restore vehicle to condition specified by customer
- Enters itemized estimate on service order and explains estimate to customer
- Schedules appointments with customer
- Maintains CSI at or above Company standards
- Maintains an organized clean and safe work area
- Participates in required training and complies with company policies and procedures.
- Records all hours worked accurately in company timekeeping system
- Frequently interacts with customers service manager and service technicians and employees from various departments in the dealerships
Benefits are outstanding:
- 401 (k) Life Insurance
- Dental Health Vision Insurance
- Paid Time Off
Required Experience:
Unclear Seniority
Employment Type
Full-Time
