Assistant Community Manager
Assistant Community Manager
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1 Vacancy
Job Description
Assistant Community Manager
About The Community Builders Inc.
Join a growing organization that is strengthening neighborhoods across the nation! The Community Builders Inc. (TCB) is one of Americas leading nonprofit real estate developers and owners. Our mission is to build and sustain strong communities where people of all incomes can achieve their full potential.
Position Description:
Under the direction of the Community Manager the Assistant Community Manager is responsible for leasing compliance maximizing rental income and customer service. This job involves heavy emphasis on operations administration and meeting compliance objectives resident retention and providing a quality living experience for the residents. Certification in COS and LIHTC strongly preferred.
Essential Functions:
- Assists with daily site operations keeping open communication with the Community Manager Resident Specialist Community Life and Service Maintenance staff regarding issues.
- Monitors directs and tracks performance of leasing retention and recertifications to meet a 97 physical occupancy goal. Anticipates vacancies and is proactive in attracting new tenants.
- Prepares recertifications leasing applications verifications occupancy agreements and reports.
- Screens applicants to ensure compliance with Tenant Selection Plan and regulatory requirements.
- Keeps informed of market conditions and update competitive market analysis quarterly.
- Enters and codes invoices posts rents makes deposits and maintains accurate resident ledgers.
- Monitors rent balances collects rents and sends out late or quit notices as required.
- Participates in all aspects of managing a property include: business goals budgeting risk management physical assets maintenance compliance reporting and personnel management.
- Oversees office functions including office hours filing computer systems reports etc.
- Inspects property picks up litter and reports issues to Service Maintenance Manager.
- Handles resident issues and concerns partnering with Community Manager as needed.
- Inspects market ready units for acceptance to lease and for resident move in.
- Assists n recruitment training supervision and motivation of team members and participates in the preparation of the annual reviews and performance management process.
- Performs other duties are required.
Education & Experience:
- College degree or 3 years in a progressive career path in Residential Property Management Hotel Hospitality or Retail Management required.
- 2 years of experience in Property Management Hotel Hospitality or Retail required.
- Industry designations (COS LIHTC ARM etc. preferred.
- Knowledge of all regulatory programs polices and Federal Housing Laws and Guidelines required.
- Strong Microsoft Word Excel Outlook and Yardi or other industry software experience required.
- Proven Excellent Customer Service skills required.
Benefits
- Medical dental and vision insurance
- 12 Paid Holidays & tenurebased PTO accruals
- Employer contributions to Health Savings Accounts
- Company paid Life & Disability Insurance
- 403(b) retirement plan with company match
- Taxadvantage accounts: commuter/parking medical & dependent care FSA
- Hospital & Critical Illness Insurance
- Confidential 24/7 Employee Assistance Program
The Community Builders is an equal opportunity employer.
Required Experience:
IC
Employment Type
Full Time
