drjobs Seamedu- Executive-Student Success

Seamedu- Executive-Student Success

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1 Vacancy
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Job Location drjobs

Pune - India

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

SEAMEDU EXECUTIVE STUDENT SUCCESS


This position is for Seamedu School of Pro Expressionism a division of Seamless Education and Services Pvt. Ltd (SEAS):

Seamedu School of Pro Expressionism is a Management Technology and Media school producing world class talent for the industry. Seamedu fosters a learning environment that encourages personal expression and professional growth. By providing practical skills and a supportive atmosphere we empower students to excel in their chosen fields

Job Title / Designation: EXECUTIVE


Key Responsibilities:

  1. Student Engagement and Support:
  • Act as the primary point of contact for student queries concerns and feedback.
  • Provide guidance on academic schedules curriculum and resources.
  • Proactively check in with students to track progress and address challenges.
  1. Onboarding and Orientation:
  • Assist in onboarding new students and organizing orientation sessions.
  • Ensure that students understand available support systems policies and platforms.
  1. Communication and Collaboration:
  • Maintain effective communication with students through emails calls and meetings.
  • Liaise with faculty administrative staff and other departments to resolve student issues.
  1. Monitoring and Reporting:
  • Track student attendance progress and performance metrics.
  • Generate reports and provide insights to management about student engagement and outcomes.
  1. Event Coordination:
  • Organize workshops webinars and events to enhance student learning and experience.
  • Collaborate on initiatives to foster a sense of community among students.
  1. Problem Resolution:
  • Address complaints or conflicts and provide timely solutions.
  • Escalate unresolved issues to the appropriate authority when necessary.
  1. Continuous Improvement:
  • Gather student feedback to identify areas for improvement in services and processes.
  • Participate in training and development programs to stay updated on best practices in student support.



Specific Skill Set

  • Customer Service
  • Customer Engagement and Retentions
  • Building customer relationship.
  • Excellent written and verbal communication Skills
  • Ability to Coordinate with multiple Stake holders
  • MS office (Excel / Word / PowerPoint)


Minimum/Maximum/ Work Experience Required: 15 years of experience

Minimum Education RequirementsGraduate in any stream with relevant experience

LanguagesEnglish Hindi

Location(s)of Job: Ajeenkya DY Patil Lohegaon Pune


Employment Type

Student

Company Industry

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