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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Minimum Requirements:
3 years of relevant work experience in customer service sales accounting or business management
Proficientin MicrosoftOffice with intermediate Excel skills including conditional formatting advanced formula usage pivot table creation & manipulation.
Preferred Skills:
Strongcommunication skills and comfortable building relationshipswith internal and externalcustomers
Detailoriented with a high regardfor accuracy
Analytical and problemsolving skills with an interestin and ability to work with numbers
Selfdirected and able to handle multiple priorities
Familiarity with ERP systems
KeyResponsibilities:
Works closely with National Account Sales teams to support customers with issue resolution and identify the right internal resourcesto engage based on the situation.
Prepares and distributes monthly and quarterly reports including MonthEnd Sales Material Usage Diverse Supplier Spend and Opportunity Summary.
Tracksmanages and resolvesaged inventory issues working with Sales to holdcustomers accountable to agreedupon terms and assure timely shipment or destruction. Responsible for documenting and invoicing storageand warehousefees.
Works with Credit department to track accounts receivables apply credits research & resolve short payments unearned discounts and invoicing errors.
Records customer complaints and supports Quality Manufacturing and Sales by tracking the status of complaints and assuring a timely response.
Providesan elevated levelof customer service support with occasional involvement in ordermanagement activities including order acknowledgments expeditingshipping confirmations and tracking.
Manages & reconciles trial and graphics costs and processes invoices when necessary.
Supports Sales with pricing proposal development presentationssamples reportsand information gathering.
Providesadministrativesupport as necessary for the assigned sales team.
Printpack is proudly an equalopportunity employer. We are committed to creating an inclusive environment. Embracing diversity enhances our work culture and is vital to our success. We do not discriminate based on race color religion sex (including pregnancy) national origin gender identity sexual orientation marital/parental status genetic information age national origin ancestry ethnicity disability marital status military or veteran status or affiliation or any other characteristic protected under applicable law.
To view your rights and government notices please see the links below:
Know Your Rights: Workplace Discrimination is Illegal Conozca sus Derechos: La Discriminacin en el Lugar de Trabajo es Ilegal EVerify Your Rights Under USERRA (dol) FMLA FMLA (Spanish) Pay Transparency Nondiscrimination Provision (dol) TRANSPARENCIA EN EL PAGO DISPOSICIN SOBRE NO DISCRIMINACIN (dol) Polygraph Protection Right to Work Right to Work (Spanish)
Printpack is committed to helping individuals with disabilities participate in the workforce and ensure equal opportunity to compete for jobs. If you need a reasonable accommodation to assist you with your application for employment or job search please get in touch with us by sending an email to . Please include in your email a brief description of the accommodation you are requesting and the position for which you are interested in applying.
Employment Type
Full-Time
