Licensed Client Service Administrator
Licensed Client Service Administrator
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$ 55000 - 60000
1 Vacancy
Job Description
Summary
Organization/Business Overview:CrossRoads Consultants is an independent financial services practice of Thrivent Financial. We take a broadbased approach to helping our clients achieve multiple financial goals. CrossRoads Consultants helps our clients analyze their current situation develop indepth financial programs and help them implement an integrated financial strategy.
Thrivent Financial is a faithbased notforprofit financial services organization with approximately 2.6 million clients. As the nations largest fraternal benefit society were here solely to help others. We help every day through the financial solutions we offer the client activities we support and the resources we provide to the Christian community and nonprofit organizations.
Position summary:
The Licensed Client Service Administrator (CSA) position is critical for achieving leverage of the advisors time. This position supports daily operations of the practice including providing licensed support responding to client service requests completing post meeting work maintaining client information and other administrative tasks as assigned. The Licensed Client Service Administrator reports to and is employed by CrossRoads Consultants.
This position is 3540 hours a week. Compensation is between $annually dependent upon licensure and experience. Benefits include: stipend negotiation for benefits available and 23 weeks PTO.
Job Description
Position Roles/Responsibilities/Accountabilities
Prepare correspondence reports and coordinate special projects
Oversee projects administration of various programs and processing functions as needed
Drive client facing activity in the practice by scheduling meetings with clients
Update Salesforce with client contact and preference information
Assist Lead Advisors with preparation and follow up for client meetings
Ensure all followup tasks meeting notes and next steps are properly documented and actioned on
Research products product pricing and contacting carriers for information
Answer basic questions for clients
Fill out necessary forms for opening or maintaining accounts and complete applications to the point of signature for advisors to finalize and approve
Set up and retrieve reports in the portfolio management system
Provides fund values and answers other securities (including if appropriately licensed variable insurance and annuities) productrelated questions and/or questions related to investment advisory services
Collaborate with financial associates to assist customer/member to purchase sell hold or exchange securities products
Verbal or written communications with prospective or existing customers regarding financial matters
Conducting substantive research or information gathering that will be used with making securities product recommendations or providing investment advice e.g. conducting due diligence etc.
Obtaining customer financial and/or suitability information
Accepting and/or entering securities trade orders from customers including unsolicited trade orders
Support questions and transactions with variable insurance and annuities products if appropriately licensed
Additional responsibilities may be assigned in accordance with licensure and business needs
Position Qualifications
Securities or insurance industry experience preferred
Must be securities registered series 7/63/65 or 7/66.
Must be insurance licensed/appointed
Must be securities registered and insurance licensed/appointed in all states in which they are performing activities requiring licensing and registration
Must be willing to complete the appropriate Long Term Care training in the states in which support work would be conducted
If work on variable insurance or annuities is conducted must be appropriately licensed/appointed and registered for variable products
Strong technical computer aptitude and knowledge of business tools (e.g. Microsoft Word Excel PowerPoint) or ability to learn
Ability to handle multiple tasks and maintain a high quality of work while experiencing frequent interruptions
Ability to maintain integrity of sensitive/confidential information
Basic understanding of our products services and Thrivent Financial
Competencies
Planning/Organizing
Client Focus
Communication
Interpersonal Skills
Teamwork and Collaboration
Adaptability/Flexibility
External/Internal Dependencies
Must be able to work with all roles of the CrossRoads Consultants team
Must be able to represent the organization in work with external clients
Must be able to cultivate and maintain relationships with outside organizations
As part ofCrossRoads Consultantsrecruiting/hiring/contracting process a verification of a candidates background will be made to complete the hiring/contracting process. In addition fingerprints will be taken for submission to the Federal Bureau of Investigation for review against nationwide fingerprint records.
All persons with access to Wealthscape are deemed Access Persons and are subject to Compliance with the firms Code of Ethics which requires all outside brokerage accounts to be maintained at one of the firms designated by TIMI.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
