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ESSENTIAL FUNCTIONS:
Greet and search new patients and those transporting patients upon arrival.
Responsible for clerical duties such as managing paperwork handling data entry engaging with
insurance companies over claims and answering phones.
Complete the paperwork necessary to admit the patient to the assigned program and explain forms
prior to patient signing notify the clinical lead of the patients arrival and escort the patient and
documentation to the appropriate location within the facility.
Efficient and accurate completion of the admission process of patients and the timely distribution of
the paperwork necessary to notify staff of the arrival/transfer of each patient.
Ensure all required patient information is received and processed and necessary appointments are
made with the proper behavioral or medical health personnel.
Demonstrate a positive empathetic and professional attitude toward customers always.
When a patients needs are not met acknowledge and work to resolve complaints. Recognize that
patient safety is a top priority.
Demonstrate a sense of urgency related to the importance of patient safety and provide excellent
customer service.
Ensure the wellbeing of patients and provide a positive supportive and structured environment.
Responsible for conducting safety checks and ensuring that supervision is conducted at 15minute
intervals as noted in special precautions or in accordance with individualized supervision guidelines as
needed.
Document timely accurate and appropriate clinical information in patients medical records and
inpatient registration or other technology systems.
Assist in providing a safe secure clean and comfortable environment for patients significant others
and staff.
Interact routinely with patients observe behaviors and communicate significant observations to
admissions staff.
May obtain patients vital signs height and weight as assigned and document in the patient record.
Engage patients in activities and interactions designed to encourage the achievement of the treatment
goals.
Assist incoming patients/family members with contraband searches and itemizing belongings and
valuables when needed.
Complete and maintain required documentation.
Assist with followup and paperwork as required on incidents and events that may take place in the
facility.
May provide transportation for the patient or coordinate transportation with an appropriate staff
member.
Recognize that patient safety is a top priority.
Data Entry
OTHER FUNCTIONS:
Perform other functions and tasks as assigned.
EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:
Bachelors degree is preferred; Social Services field is a plus.
One or more years experience in healthcare preferred.
LICENSES/DESIGNATIONS/CERTIFICATIONS:
CPR and deescalation/restraint certification required (training available upon hire and offered by
facility).
First aid may be required based on state or facility.
Full-Time