Tech Service -Valley Irrigation - Sunrise FS - Havana IL

Sunrise FS isheadquartered in Virginia Illinoiswith branches in Mason and Cass counties. SunriseFS hasabout 200employees (including seasonal workers) and approximately 2500 customers.The cooperative does business in agronomy energy grain tires irrigation and retail. SunriseFS is part of the GROWMARK System an agricultural cooperative serving more than 100000 customers across North America and Ontario Canada.

PURPOSE AND SUMMARY STATEMENT

Responsible for the effective repair of irrigation machinery and components at high levels of quality.

ESSENTIAL JOB FUNCTIONS

Performs infield irrigation diagnostics and repairs as required

Serves as an infield representative for the dealership to provide service solutions and enhance customer satisfaction

Diagnoses inspects reconditions repairs assembles and services equipment as assigned by the supervisor

Documents machine information and repairs completed on work order including parts and fluids used

Maintains a clean work area as well as care for all shop tools machines and equipment

Identifies and communicates solutions for customer service opportunities in the dealerships area of responsibility

Maintains technical and product knowledge on all systems sold within the store

Follows all safety rules and regulations while performing work assignments and adhere to all policies and procedures as specified in company manuals and as directed in the employee handbook

Conducts self in the presence of customers and community so as to present a professional image

Proactively seeks and participates in available companysponsored training in an effort to develop and advance knowledge base and skillset

Maintains a positive and professional working relationship with peers management and support resources with a constant commitment to teamwork and exemplary customer service

Ability to perform basic computer functions including Microsoft Office products internet searches and ability to complete all necessary online work order requirements

Maintain clean and organize assigned service vehicle as well as assist warehouse manager by cleaning and organizing inventory on an as needed basis

Performs all other duties as assigned by management in a professional and efficient manner

REQUIREMENTS

Normally requires high school diploma or the equivalent thereof and 12 years or more of related work experience to demonstrate knowledge of inventory control and organization skills.

Mechanical and electrical skills required

Valid drivers license and satisfactory driving record

Valid CDL (Commercial Drivers License) preferred

Ability to assemble and perform maintenance functions on equipment

Ability to lift at least 60 pounds frequently.

Frequently exposed to extreme weather conditions and noisy conditions.

May occasionally be exposed to dust fumes chemicals and electrical hazards with appropriate safety measures.

May occasionally be required to work at varying heights.

Must be able to travel independently and overnight.

Demonstrated essential abilities business knowledge collaboration communication customer focus decision making and skill development.

Knowledge of center pivot irrigation systems electrical service equipment pump panels and motors control circuitry single & 3 phase power 120/240 277/480 volt systems.

Prior experience servicing pivot irrigation systems

Knowledge in the use of test equipment volt/ohm meters wire/fault finders.

Ability and willingness to participate in required training that may include education on GROWMARKs policies and procedures and additional training as it relates to the requirements of the position.

We are an equal opportunity employer including protected veterans and qualified individuals with disabilities. Employment may be contingent upon receipt of an acceptable and jobrelated background check drug test motor vehicle report and/or reference check as applicable and permissible by law.