Senior Manager Customer Marketing Programs

Were in an unbelievably exciting area of tech and are fundamentally reshaping the data storage industry. Here you lead with innovative thinking grow along with us and join the smartest team in the industry.

This type of workwork that changes the worldis what the tech industry was founded on. So if youre ready to seize the endless opportunities and leave your mark come join us.

SHOULD YOU ACCEPT THIS CHALLENGE...

Were looking for a strategic customerobsessed marketing leader to build and scale ourExecutive Customer Advisory Board (CAB)program from the ground up. This role is pivotal in driving deep engagement with Clevel customers aligning on Pures strategic direction and elevating customer voices into boardroomlevel influence. Youll be responsible for designing the CAB programs vision and structure identifying and recruiting the right executive members and flawlessly executing experiences that create strategic value for our customers and for Pure Storage. If youre passionate about building customer communities at the executive level thrive in a fastpaced innovative culture and know how to earn a seat at the table with senior leaders this is your role.

Key Responsibilities:

• Design and Own the Global CAB Strategy:Build a scalable bestinclass executive advisory board framework aligned with Pures business priorities and executive stakeholders.
• Executive Engagement:Partner with Sales Customer Success and the Csuite to identify recruit and nurture strategic customer relationships across regions and verticals.
• Program Management:Own all aspects of CAB planning and including agenda development speaker coaching content creation logistics and postevent followups.
• Customer Insights & Influence:Capture and synthesize strategic insights shared by CAB members and ensure clear feedback loops back into Product Marketing and Executive Leadership.
• ExperienceFirst Mindset:Deliver whiteglove hightouch experiences for our executive customers from meeting environments to personalized touchpoints.
• CrossFunctional Leadership:Collaborate with Product Marketing Field Marketing Customer Success and the Office of the CTO to drive participation and impact.
• Measurement & Optimization:Define KPIs and success metrics for CABs regularly report on program health and evolve the strategy based on data and feedback.

WHAT YOULL NEED TO BRING TO THIS ROLE...

• 7 years in customer marketing executive programs or B2B customer engagement roles ideally in enterprise technology
• Proven experience designing and scaling executive CABs or hightouch customer programs
• Exceptional executive presence and ability to engage with Clevel audiences
• Excellent project management organizational and communication skills
• Ability to work crossfunctionally and influence without authority
• Strategic thinker with a bias for action and attention to detail
• Experience with customer advocacy platforms virtual event tools and CRM systems a plus

We are primarily an inoffice environment and therefore you will be expected to work from the Santa Clara California and Raleigh North Carolina United States office in compliance with Pures policies unless you are on PTO or work travel or other approved leave.

The annual base salary range is: California $176000 $265000 & North Carolina $141000 $212000

Salary ranges are determined based on role level and location. For positions open to candidates in multiple geographical locations the base salary range is reflective of the labor market across the applicable locations.

This role may be eligible for incentive pay and/or equity.

And because we understand the value of bringing your full and best self to work we offer a variety of perks to manage a healthy balance including flexible time off wellness resources and companysponsored team events check out purebenefits for more information.

There is no application deadline and we accept applications on an ongoing basis until the job is filled.

#LITH3 #LIONSITE

WHAT YOU CAN EXPECT FROM US:

• Pure Innovation: We celebrate those who think critically like a challenge and aspire to be trailblazers.
• Pure Growth: We give you the space and support to grow along with us and to contribute to something meaningful. We have been Named Fortunes Best Large Workplaces in the Bay Area Fortunes Best Workplaces for Millennials and certified as a Great Place to Work!
• Pure Team: We build each other up and set aside ego for the greater good.

And because we understand the value of bringing your full and best self to work we offer a variety of perks to manage a healthy balance including flexible time off wellness resources and companysponsored team events. Check out purebenefits for more information.

ACCOMMODATIONS AND ACCESSIBILITY:

Candidates with disabilities may request accommodations for all aspects of our hiring process. For more on this contact us at if youre invited to an interview.

WHERE DIFFERENCES FUEL INNOVATION:

Were forging a future where everyone finds their rightful place and where every voice matters. Where uniqueness isnt just accepted but embraced. Thats why we are committed to fostering the growth and development of every person cultivating a sense of community through our Employee Resource Groups and advocating for inclusive leadership. At Pure Storage diversity equity inclusion and sustainability are part of our DNA because we believe our people will shape the next chapter of our success story.

Pure Storage is proud to be an equal opportunity employer. We strongly encourage applications from Indigenous Peoples racialized people people with disabilities people from gender and sexually diverse communities and people with intersectional identities. We also encourage you to apply even if you feel you dont match all of the role criteria. If you think you can do the job and feel youre a good match please apply.