Automotive Service Advisor
Automotive Service Advisor
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Salary Not Disclosed
1 Vacancy
Job Description
Chapman BMW on Camelback is looking for an experienced Service Advisor to join our dynamic team! As a Service Advisor you will take ownership of the client experience in the service department serving as the customers primary point of contact and helping them understand their vehicles maintenance needs. This is a highly collaborative role working closely with customers and technicians throughout the day; successful candidates are excellent communicators team players and demonstrate a positive professional attitude.
If you are a seasoned automotive service professional who enjoys delivering worldclass customer service we want to hear from you! Apply today to accelerate your career with Chapman BMW on Camelback!
What We Offer:
- Attractive Commission Pay Plan: Uncapped earning potential You control your income!
- Professional Development: Access ongoing training and growth opportunities to advance your career.
- Supportive Team Environment: Join a collaborative team where your contributions are valued.
- Employee/Family Discounts: Enjoy discounts on vehicle purchases and services for you and your family.
- Volunteer Opportunities and more!
Benefits to Support Employee Wellbeing:
- Comprehensive Health Coverage: Essential medical dental and vision plans with low cost premiums and minimal outofpocket costs.
- Onsite Nurse Practitioners: Access healthcare services and wellness support conveniently at work.
- Flexible Spending Accounts (FSAs): Save on healthcare and dependent care expenses with pretax dollars.
- Affordable Life and Disability Insurance: Costeffective plans providing financial security for you and your loved ones.
- Employee Assistance Program (EAP): Free confidential support for personal and professional challenges including counseling and financial advice.
- 401(k) Retirement Plan: Competitive matching contributions and tax advantages to help grow your retirement savings.
- Generous Paid Time Off (PTO): Time off to recharge and maintain worklife balance.
Core Responsibilities:
- Greet clients as they arrive in the service drive and confirm scheduled services notate any vehicle concerns the customer has and write work orders.
- Advise customers of necessary service and technician recommendations provide estimates for repairs obtain customer authorizations and collect payments.
- Prioritize required services and monitor the progress of vehicle repair throughout the day keeping customers informed on completion times service expenses and possible changes.
- Foster customer loyalty through outstanding customer service and rapport.
Desired Qualifications and Experience:
- Previous Service Advisor/Writer experience at a luxury brand dealership is required.
- Customer service: demonstrated ability to understand customer needs and provide tailored service solutions.
- Collaboration: excellent interpersonal and communication skills with both customers and team members.
- Efficiency: exhibits strong time management and organizational skills.
- Motivation: Selfmotivated to achieve individual and dealership goals.
- Must have a valid drivers license and clean driving record.
- Must pass a preemployment background check and drug screening.
Hours and Work Environment:
The Service Department is open Our Service team enjoys a positive productive work environment company culture that promotes professional growth and collaboration and a climatecontrolled shop.
To Apply:If you think you would be a great fit please apply with your resume and we will review applications and reach out by phone text or email with next steps.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
