Technical Integration Engineer
Technical Integration Engineer
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Job Description
Meet Method
We built Method to propel the next decade of consumer finance. Methods APIs are redefining financial connectivity with realtime readwrite access to consumer liability accounts and bringing consumer finance one step closer to being autonomous.
We are built on the tenets of consumer permissioned data access to enable financial institutions to deliver the most competitive products and seamless experiences to the consumer. We have helped 4 million users connect 30 million liability accounts credentialless save millions in interest and fees and get access to billions of dollars in personalized loans. We have partnered with 60 financial institutions including Bilt Rewards SoFi PenFed Figure Happy Money and Aven to deliver frictionless personalized and engaging user experiences.
Were a team of 30 people spread across offices in Austin Washington D.C. and New York City! Were excited to continue the momentum working alongside our investors and advisors from Andreessen Horowitz Emergence Capital Y Combinator Avra and Ardent. To learn more about us check out our blog!
The impact
As a Technical Integration Engineer youll work closely with Methods customers as well as our Customer Success and Engineering teams. Were looking for a candidate who wants to drive customer initiatives forward through thoughtful problemsolving technical expertise organizational planning and outstanding .
What youll do
Research troubleshoot develop and implement creative solutions for our customers
Act as a Method Subject Matter Expert (SME) by working closely with our Engineering and Customer Success teams
Create and update documentation for frequently asked questions to help drive customers towards selfsufficiency and to increase leverage across teams. (The most useful docs will not just include answers but also troubleshooting steps and key data customers can collect to help them selfdiagnose problems!
Identify patterns and contribute to product and system improvements
Improve engineerings tools and documentation processes
Ensure an excellent Method experience for our customers and gather feedback on ways that Method can build the next generation of userfocused solutions
Who you are
38 years of experience in a technical customer engineering role ideally with fintech and/or APIfocused companies
Experience working with some combination of Node / JavaScript React (or similar framework) Postgres (or similar relational database) and MongoDB / NoSQL
Familiarity with modern web services and APIs
Strong business sense and understanding of underlying drivers and strategy of customer technical needs
Have the ability to work with a high degree of autonomy but also enjoy working dynamically with a wide range of people both internally and externally
Have the motivation and flexibility to work well in a highgrowth environment where things change quickly
Have strong communication skills both verbal and written and be able to work under pressure to solve technical problems for Methods customers
Extra awesome
Experience in Financial Services / fintech.
Experience working at a smaller stage company / startup environment
The annual US base salary range for this role is: $125000$150000.
Employment Type
Full-Time
