IT Helpdesk Internship
IT Helpdesk Internship
Posted on :
10-04-2025
Employer Active
1 Vacancy
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Job Description
Host Company:
Based in Collingwood this host company is a 360 IT Management Solutions Company that specialises in the provision of security cloud solutions and management services for businesses of any size. Specialisations include Management Services Cloud Computing Cybersecurity and Business Continuity.
Tasks:
- Monitor and provide IT assistance through a Ticketing system
- Utilise good customer service skills in resolving enquiries in a timely manner
- Provide support for telephonic IT enquiries
- Manage user reference documentation and miscellaneous tasks as required
Requirements
About You:
- Good Verbal and Written English communication skills
- Great Customer Service skills
- Ability to multitask and adapt to change
- Willingness to learn support tools techniques and technology required for the role
- Effective time management skills
- Commitment to work 3 days per week for a 12 weeks period
Required Experience:
Intern
Employment Type
Part-Time
Key Skills
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