drjobs Service Technician Valencia

Service Technician Valencia

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1 Vacancy
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Job Location drjobs

Madrid - Spain

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Field Service Technician work focuses on installing configuring calibrating and repairing technical products and systems at customer field locations. Kardex is looking for a technician in the Valencia area.

Your tasks

  • Responsibilities
    • Preventative & corrective maintenance of Kardex systems & solutions
    • Complete jobs in a timely manner according to set quality standards
    • Customer training (Operator Health & Safety Maintenance etc.
    • Generate leads
    • Administrative management tasks (reporting personal spare parts inventory etc.
    • Provide remote diagnostics (via phone or remote connection)
    • Oncall service to customers
    • PLC troubleshooting & diagnostics
    • Basic Software troubleshooting
    • Understand promote and advise on Kardex Remstar products and services

    Main Accountabilities

    • Adhere to local Health and safety regulations
    • Positively represent the company with all external & internal stakeholders
    • Contribute to the performance of the team by displaying a positive and enthusiastic attitude showing support and involvement in all activities
    • Ensure all customer feedback is recorded in a structured and professional manner to support our continuous improvement culture
    • Support the growth of Kardex Remstar by promoting a positive and professional image of our business at all times
    • Act as a trusted advisor

    Your profile

    • Training/Education
      • Good general standard of education
      • Mechanic/ Electronic / Electrical degree / training
      • CompTIA A of similar experience

      • Professional Experience

      • Experience in field customer service
      • Familiar with diagnostic methods
      • Basic computer skills
      • Technical / mechanical / electronic experience
      • Experience with interfacing and integrating of mechatronic machines into software systems like warehouse management and ERP
      • Experience in industrial communication (Field bus Ethernet etc.
      • Experience with onsite health and safety

      • Leadership/Other

      • Excellent communication skills
      • Customer oriented
      • Confident strong assertive team player
      • Good interpersonal skills
      • Ambitious and looking for growth
      • Willingness to travel
      • Service minded
      • English language CEFR Level B1 (intermediate) senior Level B2 (upper intermediate)

      • German/other languages are valued
      • Local language proficiency
      • Mechanic / Electronic Training
      • Familiar with diagnostic methods / Methodological skills
      • Basic computer skills
      • PLC troubleshooting
      • Electrical & Electronic troubleshooting
      • Basic software programming knowledge
      • Logistics knowledge/ experience is a plus
      • Ability to work at height
      • Willingness to travel
      • Car license


    Required Experience:

    IC

    Employment Type

    Full-Time

    Company Industry

    About Company

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