Key Operator
Key Operator
Posted on :
10-04-2025
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1 Vacancy
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Job Description
Benefits/Perks
- Ongoing Management and leadership training opportunities
- Employee retail and shift discounts
- Prize opportunities through national contests
- Local regional and national awards and recognition
About PJs Coffee
Phyllis Jordan a pioneer in the coffee industry founded PJs Coffee of New Orleans in 1978 and demonstrated that better beans superior roasting techniques and pure passion for the art of coffee making mattered. In 2008 the company was purchased by New Orleans natives and brothers Paul Steven and Scott Ballard. PJs Coffee serves a wide variety of hot iced and frozen coffee beverages using only the top 1 of Arabica beans as well as organic tea and fresh breakfast pastries. PJs Original Cold Brew Ice Coffee is brewed daily using a special colddrip process that protects the flavor and strength of the beans while producing a coffee that is twothirds less acidic a process and technique developed by its founder and used for more than 40 years at all PJs locations. Bags of whole bean coffee and singleserve cups of PJs Coffee are available for sale instore and online. With more than 145 operating stores including four international locations PJs Coffee continues to grow in the U.S. and abroad. For more information visit pjscoffee or follow PJs Coffee on Facebook Instagram or Twitter.
Job Summary
The main objective of the Key Operator is to train and develop staff to ensure all revenue and growth goals are being met. The operator is ultimately responsible for reaching performance goals and should be compensated when successful in their duties performed to achieve these goals. This structure is critical to achieving the development and performance of the PJs Coffee they oversee as well as their professional growth.
Responsibilities
- Understand completely all company policies procedures standards specifications guidelines and training programs.
- Ensure that all guests feel welcome and are given responsive friendly and courteous service at all times.
- Ensure that all food and beverages are consistently prepared and served according to the stores recipe and par level standards.
- Achieve company objectives in sales service quality the appearance of facility and sanitation and cleanliness through training of employees and creating a positive productive working environment.
- Control cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with restaurant policies and procedures.
- Ensure all labor and scheduling requirements/goals are met including filling in on the schedule where needed to ensure guest service standards and efficient operations.
- Ensure that all equipment is kept clean and kept in excellent working condition through personal inspection and by following PJs preventative maintenance programs.
- Fully understand and comply with all federal state county and municipal regulations that pertain to the health safety and labor requirements of the store employees and guests.
- Prepare all required paperwork including forms reports and schedules in an organized and timely manner
- Assist with carrying out store marketing advertising and promotional activities and campaigns as set forth by upper management.
- Ongoing training and development through PJs Coffee Corporate communications management meetings regional calls and other resources.
Qualifications
- High school diploma or equivalent
- Have knowledge of service and food and beverage generally involving at least 1 year of FOH operations and/or other management positions.
- Some management experience is preferred.
- Possess excellent basic math skills and have the ability to operate a cash register or POS system.
- Basic problemsolving and conflict resolution skills are needed.
- Must have the stamina to work 40 hours per week.
Compensation: $12.00 $14.00 per hour
PJs Coffee of New Orleans was founded in 1978 by Phyllis Jordan a pioneer in the coffee industry who embraced highquality beans superior roasting methods and a pure passion for the art of coffee making. Today PJs Coffee is recognized for harvesting roastingand personally crafting gourmet drinks using only the top 1 of Arabica beans and delicious organic tea. In addition our selection of fresh breakfast pastries and hot breakfast sandwiches makes for the perfect beverage pairing.
PJs Coffee carries a complete line of espressobased beverages flavored coffee and awardwinning Original Cold BrewTM Iced Coffee. PJs Coffee is committed to bringing our customers the freshest coffee possible while developing programs to ensure quality of life is improved through community initiatives and by supporting local school programs.
Employment Type
Full-Time
Key Skills
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