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The Public Area Attendant is responsible for cleaning guest units and public areas as assigned in a comprehensive and systematic manner insuring the highest level of cleanliness and product presentation to the guest. Clean and maintain all daily assigned public areas and report all damage mechanical deficiencies suspicious activities or theft in accordance with all housekeeping procedures and standards and safety and security rules and regulations to ensure guest satisfaction.
Qualifications
Ability to perform assigned duties with attention to detail speed accuracy followthrough courtesy cooperativeness and work with minimum supervision
Ability to exert physical effort in using cleaning equipment
Ability to ensure the security of hotel property and confidentiality of hotel guests
Able to read write & speak basic English
Able to understand & apply basic mathematical skills
Able to apply common sense understanding to carry out simple one or two step instructions
Able to deal with standardized situations with only occasional or no variation
Past work experience in a similar or commensurate skill set hospitable prison military experience
Demonstrate positive attitude & work ethic practices in order to attain maximum operating efficiency while ensuring adherence to established guest satisfaction criteria
Responsibilities
The Public Area Attendant is responsible for cleaning public areas as assigned in a comprehensive and systematic manner insuring the highest level of cleanliness and product presentation to the guest
Clean and maintain all daily assigned public areas and report all damage mechanical deficiencies suspicious activities or theft in accordance with all housekeeping procedures and standards and safety and security rules and regulations to ensure guest satisfaction
Clean assigned areas in the prescribed manner while following safety & security procedure
Maintain cleanliness and organization of public area furniture and fixtures
Dust pictures frames and mirrors to remove dust dirt & smudges
Do same for baseboards doors & doorframes
Use designated chemicals supplies & equipment to clean surfaces of soil & dirt
Remove debris from designated public areas including emptying garbage containers ash urns & trays if applicable
Remove and empty trash of public areas and Back of House office areas
Maintain clean elevators and remove debris from elevator tracks
Maintain the lobby to ensure a clean appearance throughout the day
Collect glassware left in public areas and put on service landing trays
Maintain public and associate restrooms ensuring sinks mirrors & bathroom stalls are at the highest standard of cleanliness & all garbage is properly disposed of
Replace facial and toilet tissue hand towels and soap in designated areas
Restock supplies and other needed items in designated public and storage areas according to par levels
Receive keys and communication devices if applicable from security at the beginning of each shift
Return keys and communication devices to security at the end of each shift
Confirm daily assignments with Supervisor
Communicate throughout the shift as needed and check out with Supervisor before the end of shift
Report any missing items damage or mechanical problems to the Supervisor
Turn in articles left in public areas to Security
Other duties as assigned
Hourly