HVAC Lead Service Technician
HVAC Lead Service Technician
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Job Description
- Bonus based on performance
- Competitive salary
- Health insurance
- Opportunity for advancement
- Training & development
Reports To: Owner/Operations Manager
Location: San Antonio TX
Join a Team That Values You!
Job Summary: The HVAC Sales & Service Technician plays a critical role in driving the growth of our startup HVAC business by creating early momentum in delivering exceptional service and building lasting customer relationships. This individual will primarily focus on diagnosing repairing and servicing HVAC systems while promoting sales of maintenance plans system upgrades and replacements. The position also includes occasional installations when necessary with a reduced emphasis on routine maintenance. Meeting and exceeding individual and company KPIs is a key responsibility.
Why One Hour Heating & Air Conditioning
We prioritize our employees believing that happy employees lead to happy customers. At One Hour Heating & Air Conditioning we empower our employees knowing that when we do right by you you will rise to the occasion! We are a locally owned and operated franchise committed to maintaining a highperforming and supportive work environment. Our team operates with a strong focus on professionalism customer service and technical expertise ensuring that every technician has the tools and resources needed to succeed. Multiple opportunities for career advancement.
Who You Are:
We are looking for a technician who is:
Customerfocused: You believe in quality over shortcuts.
Detailoriented: You take pride in doing things rightthe first time.
Reliable & Punctual: You respect customers time and uphold our Always On Time promise.
A Team Player: You communicate well and support your crew.
Ethical & Trustworthy: You believe in honest work not upselling just to meet quotas.
Key Responsibilities:
- Services repairs and/or proposes replacement of gas furnaces air conditioners heat pumps electric furnaces packaged terminal units ductless split systems humidification and dehumidification equipment electronic air cleaners and air purification systems residential control systems to include zoning systems.
- Serves the companys clients by expertly servicing repairing heating and air conditioning systems.
- Evaluate systems postservice to ensure optimal functionality and customer satisfaction.
- Educate customers on their HVAC systems providing multiple options and costbenefit analyses for repairs upgrades or replacements.
- Propose and sell Comfort Club and Heroes Club memberships.
- Propose and sell Indoor Air Quality
- Propose and present financing options.
- Propose and present extended warranty options.
- Accurately document all work including services performed parts used and customer discussions ensuring proper records for followup and reporting.
- Debriefs service calls with dispatch after each service call or completes online job summary as requested.
- Turns in all parts receipts packing slips contracts and invoices daily.
- Wears floor savers while working in client homes.
- Maintains company vehicle ensuring cleanliness and organization both inside and out.
- Always maintains a professional image by wearing only companyapproved and provided One Hour apparel.
- Adhere to all company safety protocols and industry standards.
- Minimum of 5 years of technical expertise in residential HVAC systems including troubleshooting and diagnosing issues.
- Excellent customer service and communication skills focusing on building trust and delivering value.
- Proven ability to meet sales & service targets and KPIs.
- EPA certification.
- Ability to pass a thorough background check and drug screen.
- Valid drivers license with a clean driving record.
- NATE Certification.
- 3 years of outside sales experience.
- Bilingual English and Spanish Communication skills.
- Ability to lift up to 50 pounds and perform tasks that require climbing bending kneeling and working in confined spaces.
- Working in varying environmental conditions including heat cold and noise.
- Fastpaced startup atmosphere requiring flexibility initiative and a problemsolving mindset.
- Opportunities for growth and advancement as the company scales.
If youre looking for a company that respects your skills values your time and provides real opportunities for growth wed love to hear from you. Apply today and take the next step in your HVAC career!
Join the One Hour Team!
We want to make joining our team as easy as possible. Our team members are the most valuable assets in our organization. Its true our employees come first! How do we prove it First things first.
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Pay We believe the best performers deserve the best pay. Thats why we want to pay YOU the best competitive rate.
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Flexibility We want YOU to have time for the most important things in your life. Our scheduling is flexible. Find out how we do it.
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Career Path We offer you an unlimited future with our world class training programs. Our training programs include Technical Training Virtual technical training communications sales and more! If you are serious about your career and want to learn from the best in the industry apply today!
So if you have a great attitude and a strong workethicand are someone who takes pride in the work you do then we want to hear from you!
Each franchise location is independently owned and operated by a franchisee. Your application will go directly to the franchisee and all hiring decisions will be made by the management of this franchisee. The franchisee sets their own compensation and benefits. All inquiries about employment benefits scheduling and compensation at this franchise should be made directly to the franchise location and not to One Hour Heating & Air Conditioning Corporate.
Required Experience:
IC
Employment Type
Full-Time
