About Constellation
Constellation is an independent research center that brings together people throughout the AI safety ecosystem to accelerate insight research and talent through better cooperation. Unlike a conference or summit Constellation operates continuously in the form of a physical workspace as well as conferencestyle talks workshops and training bootcamps. Continuous operation allows for relationships and conversations to develop over time meaningfully fostering trust collaboration and shared insight. It also makes Constellation a natural fieldbuilding hub by rapidly inspiring orienting and connecting people who are newer to the field.
Based in Berkeley CA our shared workspace hosts over 100 people per week across dozens of AI safety organizations in nonprofits academia industry and government. Hundreds of other researchers spend time at Constellation for shorter visits each year. We believe this is the strongest and highestoutput network of AI safety researchers in the world; dozens of participants in past Constellation programs have gone on to safetyfocused roles at companies such as METR Redwood Research Anthropic Google DeepMind OpenAI and the US and UK Safety Institutes.
About the Role
The Operations Assistant role is focused on providing office administrative and user support to our operations team and the researchers hosted in our shared workspace. Together our team manages everything from travel logistics to IT support to workshops for many of the worlds top AI safety experts. This position will report to the Director of Operations or to our future Facilities Lead.
The ideal candidate is detailoriented has excellent interpersonal skills and is excited to support AI safety research in a fastpaced and friendly work environment. (The vibe and pace is much closer to a growing startup than a traditional nonprofit. Ideally you also have a few years of office management customer support or administrative experience.
This is an inperson fulltime position. This role requires being onsite from 8am4:30pm on weekdays. Occasional work is required on evenings and weekends when we are hosting special events or handling an urgent support issue.
Responsibilities
Administrative support: Monitoring inventory and ordering supplies. Reserving offices and meeting rooms. Booking travel and lodging for visitors and guests preparing desks and offices for new members updating headcount estimates etc.
Member support: Welcoming visitors when they arrive registering them in our systems and giving orientation tours. Managing inbound support requests solving the ones you can and escalating tickets that require input from other team members.
Event support: Staffing workshops and happy hours identifying and responding to issues.
Team support: Supporting other Operations team projects as needed. Over time you can take on more responsibility and ownership of the work you find most interesting.
Skills & Experience
Experience coordinating administrative tasks for a team
Ability to be friendly professional and engaging with a wide range of people
Clear concise written communication
Strong attention to detailHigh level of proficiency with Google Docs & Sheets
Comfortable learning new web applications and technologies
Experience managing customer support issues or user requests (preferred not required)
Experience planning events or travel for groups (preferred not required)Experience using Slack Asana and CRM tools (preferred not required)
You might be a good fit for this role if you:
Enjoy working in a fastpaced office environment
Like creating spreadsheets to organize things
Love creating todo lists and crossing tasks off your list
Can effectively prioritize and juggle a variety of competing requests
Care a lot about improving the user/customer experience
Are entrepreneurial and like learning new skills
Like taking responsibility and owning your work
Care about AI safety and improving researcher productivity