Supervisor Accounts Receivable

The Accounts Receivable Supervisor is responsible for the supervision of all staff assigned and is accountable for the daily billing and follow up on all accounts assigned. The supervisor will work with both staff and third party insurers to ensure that all claims are billed appropriately and that staff is effectively trained. The supervisor is expected to work independently and seek advice when unsure of the desired outcome or approach to take. The supervisor is expected to administer both hospital and departmental polices appropriately and consistently.

Responsible for developing interpreting setting and enforcing policies and procedures for identified team. Handles the challenging customers (patients insurance companies physicians and other healthcare providers) and adverse situations that the department staff can not resolve. Responsible for keeping accurate and up to date information on the policies and claim submission procedures of all participating insurance carriers and for sharing this information with other hospital departments. To initiate and develop Quality Improvement Teams who work independently to improve the work environment and develop the training programs to educate billing department staff.

Responsible for continually developing team building skills and giving subordinates the initiative to take ownership of assigned duties. Creates an atmosphere where employees responsibilities can spark curiosity and encourage self motivated goals towards our Mission Statement. Concurrently analyzes accounts receivable activity to insure appropriate reimbursement. For Physician Billing practitioner documentation productivity and credentialing are also analyzed in determining accurate reimbursement. Reports findings irregularities or trends to their direct manager/director and other relevant department heads. Activities will include the ability to change job responsibilities as needed to facilitate the requirements set down by governing agencies and the needs of the hospital at that time.

Requirements:

• High School Diploma or equivalency certificate required
• Associates Degree preferred
• Three to five years progressive account manageability is required
• Complete understanding of third party billing regulations and reimbursement
• Previous experience with Hospital or Physician billing systems is desirable
• Must be proficient in Microsoft Word and Excel and be able to prioritize multiple tasks
• Ability to work in a team environment and have strong customer relations skills
• Strong organizational skills and professional communication within all levels of organization and with providers
• Ability to adhere to timeliness and deadlines with attention to details/dates
• Desire to learn and expand professional expertise

Responsibilities:

• Monitors and works with staff to ensure the timely billing and payment of the Hosptial and/or Physician accounts. This includes but it not limited to working the DNFB report (Discharged Not Final Billed) billing error worklists denials writing appeals as needed and working aged accounts receivable.

• Maintains good working knowledge of the applicable biling and scrubber systems including but not limited to Soarian Financials Omnipro HDX SSI Code Correct Microsoft Office Windows software DSS and other systems required. Assists employees with systemrelated questions.
• Administer continuous training efforts by browsing accounts answering questions from the various Accounts Receivable & Billing staff.
• Training of new staff to the department and regular rounding with that staff to ensure comprehension and efficiency when working accounts.
• Monitoring of staff productivity to ensure benchmarks are met.
• Works collaboratively with hospital departments/practices to resolve issues and overcome barriers related to the accurate and timely billing of accounts.
• Participates in the completion of compliance audits as needed.
• Builds a balanced team participates in the hiring process and provides input to the Manager.
• Ability to lead meetings and accomplish tasks; communicates clear objectives and provides meaningful feedback
• Ability to motivate and coach the team to higher levels of productivity
• Identify and effectively work through problems and challenges as they arise
• Identifies and recommends methods to improve management and operations by creating enhanced work processes increased responsiveness efficient use of resources and quality service delivery.
• Assists Manager with the daytoday tasks of the department
• Continuously maintains updated files for insurance carriers policies and procedures including but not limited to: Provider manuals Billing and reimbursement guidelines HIM 10 Bulletins Contracts CPT4 codes lCD10 revisions where applicable.
• Maintains knowledge of hospital Standard Operating and Procedures.

• Adheres to hospital and procedures related to mandatory education and annual health assessments MEE Behavior and Standards AIDET
• Additional duties as assigned

Ellis Medicine is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race creed color religion sex/gender age national origin disability genetic information predisposition or carrier status military or veteran status prior arrest or conviction record marital or familial status sexual orientation transgender status gender identity gender expression reproductive health decisions or domestic violence victim status.

Salary Range: $22.2832.31 /hour Pay is based on experience skills and education. Exempt positions under the Fair Labor Standards Act (FLSA) will be paid within the base salary equivalent of the stated hourly rates. The pay range may also vary within the stated range based on location.