Technical Writer- Senior HYBRID
Technical Writer- Senior HYBRID
Posted on :
10-04-2025
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1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
10-04-2025
Job Description
Job Title: Technical Writer Senior (HYBRID)
Location: Raleigh/Durham NC
Duration: 12 Months
Job Description:
The primary purpose of this position is to provide technical writing and documentation support for the client Program and other ITD agencies as needed. This role will support all aspects of documentation including the following: lead internal meetings to gather key requirements and timelines; serve as the point of contact to solicit receive and integrate content from team members; edit technical documents; write original highly technical content and update existing documents; perform configuration and change management activities; and organize and maintain accurate document inventories. This role will be responsible for compiling preparing and packaging presentations status reports and metrics reports for a variety of audiences (executives legislature users) using generated data; for example gather and compile end user workload data to use in highlevel trend reports and graphs according to specific requirements. This position will support Project Managers for project administrative tasks such as deliverables management project tracking meeting support task scheduling and transition activities. The position will support technical business analysis and assist with audits and quality assessments.
Documentation support includes but is not limited to: process procedure and policy development; federal and state project document deliverables; software design development life cycle documentation within an Agile environment; status and metrics reports; presentations; end user documentation; communications; meeting materials such as agendas/minutes/handouts; and other technical and functional documents. This role requires timely communication with internal and external subject matter experts team management for guidance and any potential issues and consulting with NC FAST staff DHHS leadership and other business and IT stakeholders. This position must ensure standards are applied to all documents ensure proper methodology is used and adhere to policies and procedures to create highquality products.
Skills:
Skill Required / Desired Amount of Experience Demonstrated experience writing and producing complex technical documentation for IT and nonIT staff 5 Years Experience using Word including track changes styles formatting tables images and forms 5 Years Experience using Acrobat Pro to create and update PDFs and manage forms 5 Years Experience using Excel including use of filters pivot tables formulas cell references creating lists for validation updating basic graphs 5 Years Experience using PowerPoint to create and update presentations with text tables graphics and process diagrams 5 Years Experience using SharePoint for document management collaborative update and sharing using check in/check out 5 Years Demonstrated communication skills to interact effectively with all staff levels 5 Years Demonstrated ability to plan/prioritize work activities to manage multiple simultaneous assignments and timelines 5 Years Experience performing document research and interviewing subject matter experts 5 Years Experience with document design development formatting/layout and editing 5 Years Experience using style guides and templates 5 Years Experience using Jira to create and update issue types and track/monitor project information Highly desired 2 Years Experience working in an Agile environment Highly desired 2 Years Experience with MS Project to update project plans and project schedules Highly desired 2 Years Experience with business intelligence tools such as Power BI to create efficient and accurate reports Highly desired 2 Years Experience with Visio to create and update process flow diagrams and charts Highly desired 2 Years
Location: Raleigh/Durham NC
Duration: 12 Months
Job Description:
The primary purpose of this position is to provide technical writing and documentation support for the client Program and other ITD agencies as needed. This role will support all aspects of documentation including the following: lead internal meetings to gather key requirements and timelines; serve as the point of contact to solicit receive and integrate content from team members; edit technical documents; write original highly technical content and update existing documents; perform configuration and change management activities; and organize and maintain accurate document inventories. This role will be responsible for compiling preparing and packaging presentations status reports and metrics reports for a variety of audiences (executives legislature users) using generated data; for example gather and compile end user workload data to use in highlevel trend reports and graphs according to specific requirements. This position will support Project Managers for project administrative tasks such as deliverables management project tracking meeting support task scheduling and transition activities. The position will support technical business analysis and assist with audits and quality assessments.
Documentation support includes but is not limited to: process procedure and policy development; federal and state project document deliverables; software design development life cycle documentation within an Agile environment; status and metrics reports; presentations; end user documentation; communications; meeting materials such as agendas/minutes/handouts; and other technical and functional documents. This role requires timely communication with internal and external subject matter experts team management for guidance and any potential issues and consulting with NC FAST staff DHHS leadership and other business and IT stakeholders. This position must ensure standards are applied to all documents ensure proper methodology is used and adhere to policies and procedures to create highquality products.
Skills:
Required Experience:
Senior IC
Employment Type
Contract
Key Skills
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