Resident Director

Job Description Summary
Responsible for the management of a 300 to 430bed residence area. Supervises 812 student employees. Oversees all aspects of building operations including communitybuilding efforts facilities issue liaising occupancy data management and other needed functions. Serves as a student conduct case officer. Provides significant input for program development in building. Shares oncall duty with other professional and graduate staff. Completes department assignments administrative tasks training leadership and customer service. Supports other departmental operations and programs as needed.

Responsibilities
Supervision & Advising Direct supervision training evaluation and selection of 68 Resident Advisors. Holds weekly staff meetings Assists in the design and implementation of intensive fall training and other ongoing training for Student Staff Advises Community Council including but not limited to: executive board recruitment and development largescale programming efforts liaise with campus partners regarding advocacy efforts and community meeting planning Administration and Building Management Manages all key operational procedurals for residential communities including but not limited to: checkins check outs major facilities issues summer transitions etc. Assists with occupancy management processes for area through housing management software StarRez Maintains regular office hours each week Addresses facilities issues with appropriate staff members in and out of department Monitors expenditures from building budget(s) and completes purchases pertaining to building supplies and programming needs Shares responsibility for oncall duty coverage 7 days a week 24 hours a day including holidays Completes semester and year end reports as requested by departmental leadership Participates in weekly staff and individual meetings with supervisor Participates in Senior Staff training and development Student Support and Development Counsels students on personal and academic issues and refers to the other campus departments when appropriate Manages student psychological or behavioral issues/crises in conjunction with supervisor and other campus departments Addresses community concerns Confronts policy violations in the residence halls Adjudicate administrative hearings known as community conversations for Chapman University students who have allegedly violated policy Stays informed of student development theory trends and research to inform professional practice Works with Residence Life and First Year Experience team to identify behavior trends and address them through programming and education Other Administrative Duties Serve on departmental committees as needed Serve on division or University committees as appropriate Participate in appropriate departmental and campus meetings Serve as Campus Security Authority under the Clery Act

Required Qualifications
Bachelors degree from an accredited institution required Excellent interpersonal skills with a diverse group of individuals at all organizational levels both inside and outside the University Good time management skills and the ability to prioritize duties when faced with interruptions distractions and fluctuating workload Ability to exercise initiative and work independently Effective written and oral communication skills Ability to track collect and synthesize data in spreadsheets and report formats Ability to use tact and diplomacy and to maintain a high level of confidentiality Ability to present and lead training for students and professional staff Ability to handle crises in a calm and professional manner Ability to counsel others in an informal setting regarding personal and academic issues Ability to effectively confront University policy violation and enforce University policy Understanding of college student development theory and a commitment to working with students Ability to maintain positive attitude and serve as a role model to the students Ability to mediate conflicts between individuals