Hospital Admissions Representative Full Time Part Time MLK Community Hospital Hospital Bed Board

Job Family:

Travel Required:

Clearance Required:

What You Will Do:

The Hospital Admissions Representative is responsible for obtaining and verifying demographic information insurance benefits and eligibility. Assigns the correct medical record and account number; therefore providing a database which ensures accurate billing and clinical information.

** All work is ONSITE at MLK Community Hospital in Willowbrook CA **

Hiring: Full Time Night Swing Day & Part Time Varied Shifts

Schedule: Full Time position working NIGHT shift 12AM 9:30AM with rotating weekends and holidays.

Schedule: Full Time position working SWING shift 3PM11:30PM with rotating weekends and holidays.

Schedule: Full Time position working DAY shift 7AM3:30PM with rotating weekends and holidays.

Schedule: Part Time position working VARIED shifts 3 weekends a month 12 days a week and holidays.

Please note schedule may be adjusted according to the needs of the business based on patient census.

Duties (include but not limited to):

• Responsible for obtaining complete and accurate demographic and financial information from a variety of sources including patient interviews physician offices and inhouse departments.

• Obtains required signatures on legal consents and insurance forms.

• Performs required precertification credit referral or deposit collection. Enters data in computer and thoroughly documents any incomplete admissions/registrations in manner prescribed. Obtains precertification referral or authorization number and updates patients file.

• Notifies patients family members physicians and/or supervisors of insurance coverage issues notifies patients of copayments deductibles or deposits needed documenting all information in computer system.

• Reviews Physicians orders for completion and ensures all required information is listed.

• Completes Medicare Compliance and obtains ABN if necessary.

• Knowledge of all Federal State and Local Laws pertaining to insurance rules and regulations.

• Maintains multiple computer systems.

• Maintains positive customer service at all times referring unresolved issues to appropriate supervisor.

• Answers telephone calls. Follows preestablished script and provide assistance to callers.

• Completes all shift duties in a timely and accurate manner.

• Complies with all safety regulations policies and procedures as defined by Customer.

What You Will Need:

• High School Diploma or equivalent GED required.

• Minimum 1 year experience in a medical setting or heavy customer service environment utilizing data entry skills insurance or other online websites and various software applications.

• Ability to type a minimum of 35 WPM.

• Medical terminology knowledge or ability to learn.

• Current BLS certification from the American Heart Association or ability to obtain within 90 days from start date.

• Ability to obtain AVADE training offered by MLK Community Hospital within 30 days from start date.

What Would Be Nice To Have:

• 2 years of ED admitting experience

• Medical terminology knowledge.

• Computer skills and proficient in Microsoft Office software programs.

• Ability to greet and effectively relate to patients physicians and staff.

• Great organizational skills and the ability to set priorities and manage time effectively.

• Great interpersonal skills and the ability to communicate effectively both orally and in writing.

• Able to maintain professional demeanor in high stress environment.

• Ability to deal with pressure and complaints.

• Presents oneself in a professional manner through appearance and conduct.

What We Offer:

Guidehouse offers a comprehensive total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

Benefits include:

• Medical Rx Dental & Vision Insurance

• Personal and Family Sick Time & Company Paid Holidays

• Position may be eligible for a discretionary variable incentive bonus

• Parental Leave

• 401(k) Retirement Plan

• Basic Life & Supplemental Life

• Health Savings Account Dental/Vision & Dependent Care Flexible Spending Accounts

• ShortTerm & LongTerm Disability

• Tuition Reimbursement Personal Development & Learning Opportunities

• Skills Development & Certifications

• Employee Referral Program

• Corporate Sponsored Events & Community Outreach

• Emergency BackUp Childcare Program

About Guidehouse

Guidehouse is an Equal Opportunity EmployerProtected Veterans Individuals with Disabilities or any other basis protected by law ordinance or regulation.

Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.

If you have visited our website for information about employment opportunities or to apply for a position and you require an accommodation please contact Guidehouse Recruiting ator via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.

All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse or . Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process.

If any person or organization demands money related to a job opportunity with Guidehouse please report the matter to Guidehouses Ethics Hotline. If you want to check the validity of correspondence you have received please contact . Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicants dealings with unauthorized third parties.

Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.