Library Experience Attendant
Library Experience Attendant
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Job Description
The fulltime starting salary is normally 24143 per annum. This will be prorated in line with your working arrangement of 11 or 15 hours per week. (From 1 August 2025 the University will transition to a new pay structure. This role will be Grade B with the salary range of. The post holder will migrate to the appropriate salary point at that time.
Grade: S3
Parttime permanent role.
Library and Learning Resources are looking to appoint three Library Experience Attendants to join our Library Experience team. They are recruiting for two 15hour posts and one 11hour post.
The Library Experience team serves as the first point of contact for all libraryrelated enquiries playing a crucial role in student and staff support. The team provides assistance across a range of topics from subjectspecific help to resource discovery and referencing while also ensuring that the librarys study spaces are wellmaintained and accessible. They operate across multiple campuses and offer both inperson support and the Universitys only 24/7 online chat service ensuring that users have access to help whenever they need it. Their role in maintaining the physical environment answering enquiries supporting resource discovery and signposting users to further help makes them a vital part of the Library and Learning Resources strategy.
The role of Library Experience Attendant focuses on ensuring a positive experience for library users by managing resources efficiently and keeping the space conducive to learning.
Key responsibilities include:
- Interacting with students staff and other library users to provide help and information.
- Ensuring the librarys collection is wellorganised through shelving tidying and stock repair to provide an optimal browsing experience.
- Working alongside library colleagues to maintain the library as a welcoming space ensuring it remains clean organised and conducive to studying and that library policies are followed.
- Undertaking administrative tasks in relation to Library Experience including the fulfilment of resource requests and keeping accurate records of library usage.
We aim to be flexible with our working patterns but it is expected that working hours will be:
- 11 hour post: Working 5 weekdays 23 hours per day based primarily at our City South campus.
- 15 hours posts: Working pattern can be negotiated but will include one halfday on either Saturday or Sunday and at least one weekday evening shift based primarily at our City Centre campus.
These working patterns and locations are subject to change depending on service need.
At Birmingham City University we are proud to be an equal opportunities employer. All staff are expected to understand and enact the Universitys commitment to ensuring equality diversity and inclusion in our employment practice and in all that we do. This commitment is enshrined in our Core Values and is detailed in our Equality Diversity and Inclusion in Employment Policy. The University values and celebrates the diversity of our staff and students; we welcome people from the many different backgrounds and life experiences that reflect the students and the citizens we serve.We are committed to equality of opportunity for all staff and actively encourage unique contributions in particular from underrepresented groups in respect of age disability sex gender or gender identity ethnicity race religion or belief sexual orientation or transgender status.
About Library and Learning Resources
Library & Learning Resources (L&LR) is committed to creating a safe welcoming and inclusive environment with the goal of inspiring student success enhancing staff productivity and promoting wellbeing. Recognised with the Customer Service Excellence Award the library service offers a vast array of resources including millions of learning materials and over 800 study spaces across four library locations. Its services and resources are carefully aligned with Birmingham City Universitys academic and business objectives to effectively support the university community.
Library & Learning Resources strategy Birmingham City University (bcu.ac)
For further information please contact Grace Troth Library Experience Librarian .
Please click the below link to download the Job Description:
The appointed candidate will normally be employed through our subsidiary company BCU Support Services Limited a wholly owned subsidiary of Birmingham City University. Appointees with prior LGPS membership who wish to enter the LGPS scheme will be able to do so and will be employed by Birmingham City University directly.
Employment Type
Part-Time
