Front Desk Sales Associate
Front Desk Sales Associate
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
European Wax Center the premiere speed waxing franchise in the beauty industry is hiring a front desk associate. EWC is locally owned and operated by an involved female entrepreneur with more than ten years experience in the beauty industry. We promote a professional and positive culture with an uncapped earning potential as one of the highest paying wax centers in the nation.
What we offer:
$15/Hour
Bonus opportunity every paycheck
Contest bonus
Paid Time Off
401K
Advancement opportunities
Flexible schedule
Major holidays off (center closed)
Work life balance: 10 days additional center closure annually
FREE waxing
40 discount on products
Team events
The Scoop:The front desk associate position is responsible for providing a lasting and engaging experience for our guests by booking reservations checking guests in and out and selling wax passes and products.
Must have: experience in sales customer service & retail.
Must Have: reliable transportation and flexible schedule. Must work one Saturday or Sunday every weekend and week nights are required. AM shift is 8 AM to 2 PM and PM shift is 2 PM to 8 PM. Saturday shift is 8 AM to 5 PM. Sunday shift is 9:30 AM to 6 PM.
Education and Experience
High school diploma required.
13 years experience in sales customer service & retail.
A Day in the Life of a Front Desk Associate
Sells wax passes to guests by educating guests on the benefits of a wax pass
Assists in sale of EWC products to guests by educating guests on the benefits of products
Must be goaloriented and comfortable with set sales goals
Books guests reservations accurately and efficiently while providing an excellent guest experience
Creates new guest profiles by acquiring guests contact information and explaining center policies
Handles confidential information including guest contact information with a high degree of integrity
Answers guests questions and provides necessary resources for the guest to find answers in the future
Deescalates upset guests and thoroughly reports guest issue to center manager to enable manger to provide appropriate solution
Notifies center manager of any questions or concerns presented by guest or the team
Ensures desk area and equipment are clean and in good working order at end of shift
What Sets You Apart
Sales experience
Ability to be friendly and engaging on the phone with guests
Ability to focus on phone calls in a fastpaced environment
Ability to handle escalated calls with confidence and professionalism
Ability to build effective relationships with guests and all levels of professionals; must have good interpersonal skills.
Ability to prioritize work effectively
Strong verbal communication skills
Ability to receive constructive feedback from team and management
Must be able to work well with the team
Must be dependable and reliable
Must have flexibility to meet shift requirements
Must be a team player and pick up shifts if needed
Required Experience:
IC
Employment Type
Full-Time
