Job Description

Current work authorization for Canada is required for all openings.

You will be working on a Hybrid office schedule as part of Fidelitys dynamic working arrangement.

Who We Are

At Fidelity weve been helping Canadian investors build better financial futures for over 35 years. We offer individuals and institutions a range of trusted investment portfolios and services and were constantly seeking to find new and better ways to help our clients. As a privately owned company we boldly embrace innovation in all areas as we continue to grow our business into the future.

Working with us means youll be part of a diverse and dedicated group of people who make a real difference for our clients and communities every day. Youll have a wide range of opportunities to grow and develop your career in an inclusive environment where youll feel valued and supported to be your best both personally and professionally.

Business Overview:

The Disaster Recovery Analyst Coordinates/plans/conducts disaster recovery tests for all mission critical systems in Fidelity Canada. This role is responsible for ensuring that Fidelity Canada is able to recover our critical systems and applications in the event of a disaster. This role also manages Fidelitys Change Management process utilizing ServiceNow. Holds weekly change review meetings to discuss changes and mitigate potential risks.

What You Will Do:

This role is primarily responsible for ensuring recoverability for all Fidelity Canada systems and applications in the DR environment. This includes:

• Working with the business and IS to ensure new applications are incorporated into the recovery program.
• Planning and coordinating the efforts of the IS Disaster Recovery team in testing the recoverability of critical systems at BCP/DR tests.
• Ensuring that Applications Recovery plans are created and tested for all critical applications.
• Coordinate with critical vendors and partners in executing DR tests.
• Coordinate communications and actions during the DR exercise.
• Document all issues and action items stemming from DR exercises and track through remediation.
• Produce test reports for both IS Operations teams and Senior Executives on test outcomes.
• Hold postmortem meetings with various IS Operational teams involved in recovery exercises.
• Identify process improvements based on latest recovery technologies and techniques.
• Participate in BCP/DR scenario and tabletop exercises.

Additionally this role is responsible for coordinating production change management approvals and overall data quality in Service Now. This includes:

• Administration of the daytoday change management queue.
• Validation that change tickets are in good order based on Fidelity CM policy and guidelines.
• Act as main SME for change management policy and procedure for IS Staff.
• Conduct weekly Change Approval Board meetings to review upcoming changes and assess potential impact / risk.
• Support internal and external audits from a change management perspective.
• Report on and ServiceNow data quality and work with asset owners to maintain data quality standards.
• Work with asset owners and ISO to report on security and resiliency metrics via SNOW and Power BI dashboards.

The Expertise You Bring:

• Knowledge of information risk theory and operational controls.
• Computer literacy in MS Office Suite including PowerPoint MS Project Visio.
• Solid understanding of Information Security Disaster Recovery and Risk Management principles as well as implementation techniques.
• Strong knowledge of technical environments in which supported products including Windows UNIX Networking Cloud Integration.
• Strong knowledge of Service Now and Power BI.
• Strong oral and written communication skills; strong interpersonal skills.

What we are looking for:

• 3 to 5 years experience in Disaster Recovery preferably in the financial industry.
• University degree in computer science or related technical experience.
• Must have sound technical background.
• Having CBCP certification will be considered an Asset.

Fidelity Canada is an equal opportunity employer

Fidelity Canada is committed to fostering a diverse and inclusive workplace. We will consider all qualified applicants for employment regardless of race color religion sex sexual orientation gender identity or expression national or ethnic origin age disability family status protected veterans status Aboriginal/Native American status or any other legallyprotected ground.

Accommodation during the application process

Fidelity Canada welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in the selection process. If you require an accommodation please email us at .

No telephone inquiries or agencies please. We thank all applicants for their interest please be advised that only those selected for an interview will be contacted.

Why Work at Fidelity

We are proud to be recipients of the following:

Awards

Canadas Top 100 Employers
o Greater Torontos Top Employers
o Canadas Top FamilyFriendly Employers
o Canadas Top Employers for Young People

Great Place To Work Certified
o Best Workplaces for Inclusion
o Best Workplaces for Mental Wellness
o Best Workplaces for Todays Youth
o Best Workplaces for Women
o Best Workplaces in Financial Services & Insurance
o Best Workplaces in Ontario
o Best Workplaces with Most Trusted Executive Teams

LinkedIn Top Companies in Canada

Human Resource Director (HRD) Best Place To Work
o HRD 5Star Benefit Program
o HRD 5Star Diversity & Inclusion Employer

Designations
Canadian Compassionate Companies Certified
Benefits Canadas Workplace Benefits Award Future of Work Strategy
TalentEgg National Recruitment Excellence Award Special Award for Diversity & Inclusion in Recruiting
Canadian HR Reporters Most Innovative HR Team