Senior Parking Administration Officer
Senior Parking Administration Officer
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Job Description
Senior Parking Administration Officer
Permanent Full Time
Band 6 $94850.87 Super RDO (pro rata)
Yarra City Councils Parking and Compliance branch currently has an opportunity for a dynamic and energetic person to provide leadership and maintain and provide direction to the team in relation to infringement reviews prosecution matters and parking permits conducted by the Yarra City Council.
This rolewill report to theTeam Leader of Parking Administration.
The key responsibilities include:
- Review develop and improve policies and procedures to ensure the Parking Administration area operates efficiently and effectively in line with Council guidelines.
- Develop and support team members by coaching motivating and mentoring them to enhance their knowledge decisionmaking and focus on achieving positive outcomes in the internal review process.
- Provide guidance and support to the team in handling tasks such as internal reviews permits and general business activities. Prepare and assist with gathering and reporting statistical information as needed.
- Communicate effectively and provide accurate information to management and stakeholders in a manner that promotes the image and reputation of the City of Yarra.
- Attend to general and issuespecific customer complaints/enquiries as the need arises by telephone or in writing and initiate and record appropriate details of the matter on the Complaints form with the action taken or required to resolve the issue.
- Consult with the Team Leader Parking Administration to ensure that the Unit responds to internal reviews in a comprehensive and professional manner consistent with Council policies and within the Unit KPI.
- Provide support to Team Leader as required.
- Act as Team Leader when required.
- Action and resolve higher profile reviews and complaints with assistance from management.
Yarra city council is progressiveorganisation. We pride ourselves oninclusive culture and development of staff.We aim tocontinually improve service to the community.
For further information see the position description or contactDarren Borg Coordinator Administration and Prosecutions via or.
103626 Senior Parking Administration Officer Position Description (February 2025.pdf
Applications close onTuesday 15 April at 11.55pm.
In your application please include/attach your Resume and 1page Cover Letter. In your Cover Letter provide a brief overview addressing the Key Selection Criteria(KSC) as outlined in the Position Description. A separate document addressing KSC is not required.
Yarra City Council is committed to being a child safe organisation and supports flexible and accessible working arrangements for all.
This includes people with a disability Aboriginal and Torres Strait Islanders culturally religiously and linguistically diverse people young people older people women and people who identify as gay lesbian bisexual transgender intersex or queer.
We draw pride and strength from our diversity remain open to new approaches and actively foster an inclusive workplace that celebrates the contribution made by all our people.
Required Experience:
Senior IC
Employment Type
Full-Time
