Monthly $43 stipend to use toward ancillary benefits
HSA with qualifying HDHP plans with company match
401k plan after 6 months of service with company match (Parttime employees included)
Employee Assistance Program that is available 24/7 to provide support
Employee Appreciation Days
Employee Wellness Events
Minimum Qualifications:
2 years of medical office scheduling or 12 years of administration experience combined with orthopedic clinic experience
Excellent organizational skills and strong customer service orientation are required with a strong background in computers and data entry.
Knowledge of medical terminology and insurance plans.
Essential Functions
Tracks and obtains medical clearances for scheduled surgeries.
Navigates EMR to scribe voicemails and return appropriate calls as needed.
Call patients to schedule surgery within 48 hours of the order being signed and schedule all preop and postop appointments for the patient.
Provides ongoing communication with patients regarding precertification authorization financial counseling and scheduling process.
During the financial counseling session collects patients responsibility via telephone or instructs patients to bring required payment to their Preop appointment.
Communicates clinical instructions needed for appointments/procedures.
Updates the system for any changes or additions to the schedule.
Accurately updates patient information in the practice management system and EMR.
Ensures canceled appointments and related ancillary appointments are canceled and communicated to all stakeholders.
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