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You will be updated with latest job alerts via emailPosition: Credit Controller
Location: Ipswich Suffolk
Role: Permanent
Salary:OTE 40K (depending on experience)
Hours: Fulltime
Our client is a UKbased alternative lender offering flexible business loans to small and mediumsized enterprises (SMEs). Founded in 2014 it provides options like unsecured loans and revenuebased financing with customizable repayment terms. Theyre known for exceptional customer service and tailored loan solutions helping businesses that may not qualify for traditional bank loans.
The Role
You will work as part of the Recoveries Team and be responsible for managing collections and recoveries of the debt portfolio across the clients book.
Responsibilities
Ensure accurate billing and interest charges with the Finance Department.
Escalate accounts to appropriate stakeholders as needed.
Contact customers professionally adhering to the clients policies to avoid reputational risk.
Mitigate credit loss by taking casespecific actions.
Handle and monitor escalated credit reviews.
Analyse credit reports and address early warnings.
What Were Looking For
Professional and confident with a strong understanding of recoveries.
Excellent written and verbal communication skills.
Able to take initiative while following company policies.
Strong analytical administrative and organisational skills.
Assertive in handling confrontation.
What Youll Get
Competitive Salary: Annual reviews equal pay and a pension scheme.
Generous Holiday: 25 days with options to buy/sell leave plus your birthday off.
Professional Development: Training webinars and career advancement opportunities.
Healthcare: Private healthcare sick pay and enhanced maternity pay.
Flexible Working: Hybrid work options available.
Perks & Discounts: Access to exclusive discounts.
Free Breakfast: Daily office breakfast.
Team Socials: Regular outings and events.
Full Time