Director of Quality and Compliance
Director of Quality and Compliance
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Salary Not Disclosed
1 Vacancy
Job Description
POSITION SUMMARY
Reporting to the EVP Operations and Integrated Supply Chain the Director of Quality and Compliance will lead and support our clients strategic tactical and operational efforts in product quality regulatory and social compliance commitments.
ESSENTIAL DUTIES AND RESPONSIBILITIES
This position will work cross functionally with the product management team brand marketing team our clients sales teams US manufacturing and Asia operations.
- Understands the requirements to effectively support all activities related to the three aspects of this job: Reliability Engineering (from concept to final design) Manufacturing Quality (for make and buy items) and Compliance.
- Manages communication between US operations Asia Team customers and vendors to drive global process improvement & efficiency within the team.
- Manages following a strategy of Continual Improvement with strong management skills to influence the organization to execute tasks on time and on budget.
- Manages all Corrective Actions with all stakeholders and meet all committed deadlines.
- Possess knowledge and strong skills to interpret industry & retailer test methodology/requirements social compliance standards auditing procedures and inspection practices.
- Serves as the leader of Petmate social compliance audit quality management systems audit regulatory compliance and production testing.
- Responsible for evaluation & reporting of all audit data in all customers portals or written reports. Manages corrective action plans for audits and factory inspection activity.
- Assists crossfunctional teams and suppliers with interpretation of inspection test & audit data.
- Advanced/Expert level proficiency and interpretation to regulatory requirements of California Proposition 65 CPSIA FDA AAFCO REACh ISTA ASTM F963/EU EN71 TSCA/EPA/CARB Conflict Minerals & Code of Federal Regulations (CFR).
- Support to sales team for reporting & communication of sustainability (measurements reporting benchmarking best practice implementation) conflict minerals compliance and federal & state law/regulations.
- Establishes and manages annual volume of thirdparty testing inspection and audits. Develops and manages annual QA budget.
- Maintains internal quality and compliance manuals & SOPs. Reviews and updates these manuals on a yearly basis or as necessary.
- Works with designated thirdparty service providers in the maintenance and development of testing protocols.
- Develops and oversees quality reporting that supports corporate quality improvement strategies for factories and product.
- Understands plans and adapts retailer requirements into existing Petmate program. Communicates directly to retail partners for various programs (quality testing factory social compliance quality concerns sustainability surveys quality systems & security audits)
- Manages the team of QC inspectors to support all manufacturing activities at clients factories.
ADDITONAL SKILLES AND KNOWLEDGE PREFERRED
- Solution oriented with demonstrated problem solving skills in a structured manner.
- Ability to perform in a rapidly changing multitask environment.
- Facilitates a riskaware culture with proactive communications.
- Strong ability to set priorities based on risk and mitigating risk.
- Goal oriented with demonstrated ability to meet internal and customer deadlines.
MINIMUM QUALIFICATION REQUIREMENT
- Minimum 8 years related experience in quality and compliance aspects (product testing inspection & regulatory compliance)
- Expert level knowledge of bestinclass tools to drive quality and compliance risk assessment to drive a proactive approach to quality and compliance (CTQ FMEA QC Protocols SPC
- Expert level knowledge in quality testing social/ethical compliance and inspection practices.
- Advanced Microsoft Office skills (MS Word Excel Visio)
- Excellent oral written and interpersonal skills.
- Good organization skills multitasking and ability to handle concerns and questions.
- Ability to read and comprehend work instructions correspondence and memos.
- Effective presentation skills.
- A team player who collaborates and cooperates with colleagues in a positive manner to achieve Company goals.
Required Experience:
Director
Employment Type
Full-Time
