Medical Office Clerk
Medical Office Clerk
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Salary Not Disclosed
1 Vacancy
Job Description
Matrix Providers is hiring a Medical Office Clerk to join our team of talented professionals who provide health care services to our Military Service Members and their families at NH Camp Pendleton CA
Minimum Qualifications:
- Education: High School Degree General Educational Development (GED) equivalency and medical terminology.
- Certification: None
Qualify (Qualifying/Credentialing):
Mandatory knowledge and skills.
A fully qualified typist with a minimum of 50 WPM is required.
General medical ethics telephone etiquette and excellent communication and customer service skills.
General office administrative and clerical skills to perform receptionist duties and answer telephones.
Ability to communicate effectively both orally and in writing.
Education. High school diploma or General Educational Development (GED) equivalency. Medical terminology desired.
Experience. At least 6 months of experience in office setting.
Work Environment/Physical Requirements. The work is primarily sedentary. However there may be some physical demands. Requirements include prolonged walking standing sitting or bending.
Core Duties:
Greets patients/visitors at a front desk information center or office setting.
Answers main office phone line. Directs telephone calls to appropriate section for assistance. Takes messages as required.
Arranges and schedules medical appointments and determines patient eligibility for services. Relays general instructions to patients or make referrals to other sections. Obtains updates and files medical records as needed.
Organizes and researches patient records extract needed information and review records for completeness accuracy and consistency within established guidelines. Ensures arrival of medical records prior to appointment(s).
Initiates and locates patient medical records as needed. Obtains documentation as requested by healthcare providers (test results or documentation not yet filed in records).
Performs other administrative and clerical duties in support of the medical care and operational support.
Creates appointment schedules and templates in patient appointment computer system.
Conducts endofday process at close of business and resolves any delinquent or pending appointments in computer system
Employment Type
Full Time
