IT Specialist
IT Specialist
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Job Description
About Us
Windsurf (formerly Codeium) provides AIpowered tools to hundreds of thousands of developers and teams across thousands of enterprises from startups to Fortune 500 companies. With millions of installations of our Plugin our innovative agentic product Windsurf and strong enterprise traction weve achieved productmarket fit and are ready to scale further.
Job Description
Were seeking an onsite IT Specialist to manage our technology infrastructure and support our growing team. Youll be the point person for identity and access management endpoint management and enduser support in a collaborative environment that values agency and results.
This role is required to be inperson working 5 days a week from our Austin office. We value teamwork and inperson collaboration.
Key Responsibilities
User Productivity: Implement and manage software and services that enhance productivity for both our engineering and GTM teams
Technical Support: Provide timely resolution to internal IT issues including device troubleshooting and conferencing systems
Process Automation: Develop and implement automated workflows to reduce manual tasks and improve efficiency
System Administration: Manage our Okta instance JAMF environment and various SaaS platforms including Google Workspace Microsoft Office 365 Slack and Zoom
Device Management: Order configure deploy and maintain laptops and other hardware for employees across all offices
Security & Compliance: Implement and maintain enduser security best practices across all IT systems
Documentation & Inventory: Create clear documentation and manage IT assets and licenses
Required Qualifications
3 years in a technical IT support role
Bachelors degree in Computer Science Information Technology or equivalent experience
Experience with Okta administration and Okta Workflows automation
Proficiency in JAMF or similar MDM solutions for macOS management
Experience administering collaboration tools (Zoom Teams Slack)
Strong knowledge of Google Workspace and Microsoft Office 365 administration
Solid understanding of networking concepts (TCP/IP DNS DHCP)
Excellent problemsolving abilities and organizational skills
Experience supporting both local and remote staff
Bonus
Okta Certified Professional or Administrator certification
JAMF Certified Tech or Expert certification
Experience with office network troubleshooting (Cisco Meraki wifi cabling)
Python programming or scripting skills with experience with API integration
Required Experience:
Unclear Seniority
Employment Type
Full-Time
