Decant Resettlement Advisor Maternity Cover
Decant Resettlement Advisor Maternity Cover
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Job Description
Itsa great time to join Golding as werean efficient local visible and listening organisation providing sustainable homes and communities. Wevean established track record for building quality homes and investing in our local communities.
Wereexcited to recruit aDecant & Resettlement Advisor to cover a period of maternity leave.
What youll be doing
Youll deliver an outstanding customer focused decants service working with other departments and contractors for those customers who need to be decanted on either a temporary or permanent basis ensuringall decant cases are accurately and comprehensively recorded.
Youll take ownership of the decant process developing strong cross team working both in the organisation and with key stakeholders through active collaboration and communication. Youll assess customers housing needs ensuring customers are placed in the most suitable accommodation whilst also achieving value for money.
More about you. What can you bring
Youll have an NVQ Level 2 in either Business Administration or Customer Care or be qualified by experience. Youll have experience of working in a busy customer service environment and experience of managing a decant process. Youll have experience of managing and letting properties within private or public sector housing. Ideally youll have knowledge of Microsoft Planner Keystone Asset Management systems Servicing module (KSI) and MRI.
A clear DBSand full driving licence is required for this role.
When and where youll be doing it
You will enjoy a 37 hour working week and earn an annual salary of up to37500 dependent upon your knowledge skills and experience.
Our Hub Home Roam approach allows you to work from wherever suits you best whilst also having a central workspace to collaborate and come together. Our head office is in central Maidstone and is a new modern and bright space which inspires creativity and innovation.
What will you get in return
Creating an environment which enables our people to thrive is crucial for us and our Total Reward package goes beyond your salary designed to support you throughout your working life here.
Youll get:
28 days annual leave per year (plus bank holidays)
2 x Golding give back days
Regular opportunities for training (upskilling and cross skilling)
Company Pension contribution and life assurance
Flexible Benefits including health cash plan additional holiday purchase cycle to work scheme onsite gym retail discounts and more.
An annual Wellbeing Fund
Closing Date: Midnight Tuesday15April2025
We appreciate that people process information in different ways. Please get in touch if you would like some support with your application.
Please note we will be sifting applications throughout and reserve the right to close the vacancy early if we find suitable candidates.
The Company
The Company has experienced unprecedented growth over the past few years. We have a vast number of employees and provide support to clients from all over the country.
Equality Diversity and Inclusion
Were committed to building diverse talent at Golding and believe our strengths as a team come from having many unique perspectives. We have opportunities for colleagues to work flexibly allowing us to build a healthy vibrant and inclusive organisation which encourages everyone to be themselves at work.
No matter what your ethnic origin gender sexual orientation marital status religion age or disability status youll get all the opportunities support and respect youd expect from Golding Homes. Were committed to valuing diversity and promoting equal opportunities for all and welcome applicants from all communities.
Documents
Required Experience:
Unclear Seniority
Employment Type
Unclear
