Guest Service Agent Westin Wilmington
Guest Service Agent Westin Wilmington
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
What Youll Do:
You will be at the center of the hotels universethe front office.We need someone to be the face at our front desk. Are you happy outgoing and wear a permasmileDo you want to create a warm and welcoming environment for our guests by sharing your knowledge of the areaThen this could be the job for you. In addition to generally spreading joy youll be making sure all guests receive excellent service from checkin to checkout.
A lot goes into creating a perfect hotel stay and youll play a huge role in this. We are looking to you to OWN the front desk area.
Here are a few of the other tasks that will keep you busy on a daily basis:
- Our fastpaced environment requires that you communicate clearly and demonstrate a high level of professionalism. You should be passionate about providing exceptional customer service and rolling with the punches.
- You will have excellent knowledge of the local happenings in the restaurants entertainment and sporting events and be eager to share this information with our guests.
- Youll know how to handle cash responsibly and reliably and use the tools of the trade: computers databases and property management systems to efficiently handle the technical side of the job.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
