French-speaking Customer Advisor to Athens Greece
French-speaking Customer Advisor to Athens Greece
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Job Description
Job Description
Join Us and Work with Some of the Worlds Most Recognizable Brands!
Our multicultural partner is seeking Frenchspeaking Customer Service Advisors to join their team in Athens. With bright modern offices they offer a blend of professionalism and cultural flair thats hard to match!
Complete training is offered by certified instructors as well. Besides that many career development opportunities so this is a unique chance to advance your career!
About the company
Our client is a global leader in customer experience management and contact center services delivering exceptional customer care in over 35 languages. With a diverse team across multiple countries they provide firstline support and technical assistance for leading international brands in a dynamic and inclusive work environment.
Your Responsibilities
Handle calls emails and chats in French with professionalism and care.
Act as a brand ambassador staying informed about promotions and current offers.
Address account and billing issues upsell services troubleshoot and manage fraudulent orders and returnsalways following provided guidelines.
Build and maintain strong relationships with customers offering empathetic and professional service.
Record customer interactions in the CRM system including shipping instructions.
Monitor and follow up on cases to ensure timely and effective resolution.
Qualifications
Fluent French speaker (C1/C2 with good command of English (B2.
You must possess the legal documents required to work in the target country (EU passport or valid work visa for Greece).
Excellent communication and problemsolving skills.
Basic IT skills and ability to multitask effectively.
Strong interpersonal skills and adaptability to shiftbased work schedules.
Prior customer service experience is a plus!
What We Offer
Certified training to set you up for success.
Competitive monthly salary 2 extra months salary per year.
A host of benefits and discounts.
Opportunities for career growth and professional development.
Free Greek language courses.
Modern office facilities with relaxing break areas.
Companysponsored events and a commitment to corporate social responsibility.
Relocation support including prepaid flights 2 weeks of initial accommodation assistance from a real estate agent and help with all necessary Greek administrative procedures such as opening a bank account and obtaining a phone number.
Why Relocate to Greece
Greece offers a unique blend of rich history stunning landscapes and a welcoming cultureall with one of the lowest costs of living in Europe.
About Multilingual Jobs Worldwide
Multilingual Jobs Worldwide is a leading recruitment company focusing on connecting multilingual talent with exciting career opportunities worldwide. With a network of 400 partners in over 40 countries we have successfully helped more than 5400 candidates secure their dream jobs.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
