In Room Dining Supervisor

We care about your career and are known for having the absolute best people in the industry. When you join us as an In Room Dining Supervisor you start a unique opportunity to become celebrated as the very best in your field. Youll learn not only from your fellow Legends but also through our awardwinning learning academy so that you can achieve the highest standards of craft service and leadership and become a legend in your own story.

As an In Room Dining Supervisor at Hotel BelAir here are just some of the great benefits you will receive:

• Medical/Dental/Vison Benefits
• Pension/401k Plan
• Sick Time
• Vacation Time
• Free Meals on Duty
• Uniform provided with complimentary laundry included
• Exclusive Access to a discount platform featuring 1000s of retailers
• Hotel Benefits
  • Complimentary stays with breakfast included in all 9 Dorchester Collection hotels stay once a year at each hotel!
  • 50 off at restaurants within all of our Dorchester Collection hotels

As an In Room Dining Supervisor at Hotel BelAir your compensation will be $29.93 hourly.

Youll love what you do and take pride in delighting our guests:
You will be responsible for overseeing daily operations in In Room Dining Mini Bar and the Pool during their day. You will also work in tandem with the Pool Supervisor to create a communication bridge between both outlets. This will include recognizing all InHouse and VIP guests all to ensure our guests receives nothing but the best and personalized experience.
Youll also be responsible for overseeing our In Room Dining Team during their day including IRD Captains. They also manage the team members at the Pool and Mini Bar and they are responsible for the direction coordination and evaluation of these team members within the department during service while coordinating with our In Room Dining Manager.
You will also ensure our service standards are upheld and will work closely with the In Room Dining Leadership Team to complete any necessary task. As a Supervisor you will have administrative work such as email communication between all departments to confirm the special needs and requests are communicated between the In Room Dining Pool and Mini Bar team. Furthermore our Supervisor assists with work schedules assists in byweekly payroll leads daily shift meetings and reports daily shift operations with any necessary follow up.
Our In Room Dining Supervisor will assist by covering team members breaks spot checking room set ups and create the daily shift operation report with any necessary follow up. They also participate in the onboarding process of new team members which includes interviewing hiring and training.
Youll also assist with amenity deliveries monitor pickup requests monitor deliveries and follow up with retrieving of trays and tables throughout the hotel clean the in room dining tables carry dirty dishes set tables replenish supplies assist servers when delivering tables and maintain your working area clean and organized all to ensure our guests receives nothing but the best experience.
Our values of Passion Personality Respect Working Together and Creativity guide us each and every day. As an In Room Dining Supervisor youll have the opportunity to bring these to life and continue to create our legacy.
Sometimes our guests have special requests involving individualized prearrival orders personalized menus and even special occasions. Most of these requests are fulfilled by our In Room Dining Captains.
Our hotels are truly luxury hotels. This requires preventing and correcting the imperfections and blemishes that tend to come up. Our In Room Dining Supervisor are relied upon to report these and work with several other positions to correct.
While performing the duties of this job the employee is regularly required to talk and hear.The employee frequently is required to walk and stand for up to 8 hours. Ability to bend stoop cro

Youll bring your unique personality and passion to the role and the team.

You have a talent for being detail oriented building relationships and working as a team

Communication is what keeps our departments running perfectly. You have great communication skills with a strong customer service ethic.

English is the primary language used in our hotel. You can comfortably communicate in this language.

Due to the nature of the hospitality industry employees are required to work varying schedules including weekends and holidays to accommodate the business and demands of the hotel.