We are looking for an energetic Business Development Manager to take ownership of a crucial book of business in Quebec. This role has significant growth opportunity with the current customer portfolio the chosen candidate will be largely responsible for brining on net new business along with increasing existing customer base providing exceptional customer service to our clients and whilst also getting involved in Project Management.
The Business Development Manager will play a critical part in driving maximum value within our large volume customers by focusing largely on client retention and account development in our rapidly growing customer base. The Business Development Manager will also take ownership of a portfolio of customers as well as: maintaining relationships with key stakeholders identifying new and upsell opportunities auditing accounts and ensuring targets and satisfaction levels are met.
What You Will Do Daily:
Develop business within hospitals large quantity volume
Support the development and of customer account strategies that align with defined key business metrics including net new clients client retention revenue growth cost savings and profitability
Become a trusted advisor within your portfolio of customers by deeply understanding their business and aligning their needs to our solutions
Develop a blueprint for key accounts that includes contract terms and expiration services and products we provide buying group etc.
Project Management and problem solving to drive outcomes interdepartmentally for the customer
Ongoing inservice education with clinical staff on our products and services related to safety sustainability efficiency compliance and education
Be able to provide product expertise across our full service offering
Serve as a customer advocate internally while effectively collaborating with internal crossfunctional teams including operations sales logistics and finance
Ability to support new product installations or new program implementations at a customer site
Support strategic customer meetings to communicate best practices business results and successes
Support the facilitation of quarterly business reviews and conduct prework audits data assessment and stakeholder feedback collation to be able to provide strategic recommendations and process improvements.
Requirements:
24 years of industry sales experience preferred)
Strong closing skills
Strong relationship building skills
Hospital services or related service industry experience highly desirable
Excellent verbal and written communication skills
Strong presentation skills with value based selling confidence
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