Senior Field Application Engineer FAE
Senior Field Application Engineer FAE
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
$ 153160 - 218800
1 Vacancy
Job Description
Its fun to work in a company where people truly BELIEVE in what theyre doing!
Were committed to bringing passion and customer focus to the business.
If you like wild growth and working with happy enthusiastic overachievers youll enjoy your career with us!
Lumentum (NASDAQ: LITE) is a marketleading manufacturer of innovative optical and photonic products enabling optical networking and commercial laser customers worldwide. Lumentums optical components and subsystems are part of virtually every type of telecom enterprise and data center network. Lumentum is headquartered in San Jose California with R&D manufacturing and sales offices worldwide. For more information visit www.lumentum.
Our Cloud & Networking Platform is looking for an experienced and motivated Senior Field Applications Engineer (FAE) to join a global team of multidisciplined technical experts working alongside Product Line Management Sales and R&D to engage customers on our Cloud Module portfolio and help develop and drive designins.
In this role the Senior FAE will report to the Senior Director of Sales and serve as an integral part of the sales and marketing team working closely with sales PLM Product Development and key customers and to encourage and support adoption of Lumentums Cloud Modules into Datacenters and GPU Clusters.
Job Duties:
Primarily provides presales technical support for the development and implementation of complex products/applications/solutions. Uses indepth product knowledge toprovide technical expertise to sales staff and the customer through sales presentations and product demonstrations. Assists the sales staff in assessing potential application of company products to meet customer needs and may prepare detailed product specifications for the development and implementation of customer products/applications/solutions. May create detailed design and implementation specifications for complexproducts/applications/solutions. May build a mini application based on customer requirements to demonstrate feasibility of the application often requiring rapid prototyping and/or product demo for client. May provide consultation to prospective users and/or product capability assessment and validation
KEY RESPONSIBILITIES:
- Negotiate technical specifications and performance tradeoffs with customers that will satisfy their system and module needs promoting Lumentum product preferences at targeted customers.
- Participate in customer design reviews and lead the technical response to RFI/RFQs.
- Work closely with sales and directly with customers to collect customers requirement and application use cases.
- Work directly with targeted customers to bring up transceiver modules at customer sites troubleshoot customer prototypes and develop solutions that support enduser applications resulting in successful designin of our products.
- Work closely with firmware development team to ensure customer requirements and identified bugs are properly captured and supported in firmware releases.
- Development and management of primary customer product documentation which can include corrective actions analysis reports manufacturing test plans performance improvement plans reliability qualification plans and reports.
- Management of Product Change Notification process (PCN) with customers and engineering
- Participation in critical Failure Analysis Corrective Action & Lessons Learned activities
ESSENTIAL REQUIRMENTS:
The individual selected for this key position must have strong interpersonal skills and an aggressive but cooperative style and a committed drive to win. They must be motivated and should enjoy working in an open rapidly changing communicative and teamoriented environment. A handson cando attitude a commitment to excellence plus the ability to anticipate change and try new approaches and create innovative solutions under pressure.
- An advanced degree in the physical sciences electrical engineering or equivalent
- Minimum of 5 to 7 years engineering experience designing/developing or testing coherent optical modules and components preferably active products and specifically DSPs receivers modulators and lasers
- Direct experience in product development and NPI processes with either an optical components/modules company or a system OEM.
- Practical working knowledge of transceiver hardware including both specification and test of firmware/hardware interfaces.
- Ability to travel domestically and internationally.
- Familiarity with device firmware structure & functionality is a strong positive.
- Familiar with standards documents like CMIS CCMIS Ethernet InfiniBand
- Familiar with popular switch/router platforms and ONTs including Arista Cisco Juniper and Nvidia
- Familiar with Python
- Must have excellent verbal and written communication skills.
Pay Range:
S36USA1 :$153160.00 $218800.00Disclaimer:
Final base salary for the successful candidate will depend on multiple factors including but not limited to job location where work will be performed qualifications work history and relevant experience. With our continual goal of making Lumentum a best place to work for our employees we strive to offer employees competitive total compensation packages which may include annual bonus commission for certain sales roles equity and health and welfare benefits.
Required Experience:
Senior IC
Employment Type
Full-Time
