Job Description:

DIVISION: Information Technology Services (ITS)

DEPARTMENT: ITS Infrastructure/Enterprise Platform

BASIC FUNCTIONS: The Cloud Engineer II designs deploys and maintains Fairfield Universitys cloud ecosystems including Microsoft Azure Amazon Web Services (AWS) Google Cloud Platform (GCP) and Microsoft 365. Reporting to the Core Systems Lead this role drives the implementation of scalable secure and highperforming cloud solutions optimizing infrastructure to support the universitys academic administrative and research missions.

PRIMARY RESPONSIBILITIES

• Cloud Infrastructure Management

  • Administer and enhance cloud platforms including Microsoft Azure AWS GCP and Microsoft 365 ensuring operational reliability and performance.

  • Oversee cloudbased resources such as virtual machines storage networking and identity services maintaining availability and scalability.

  • Implement Infrastructure as Code (IaC) using tools like Terraform Azure Resource Manager (ARM) Templates or AWS CloudFormation to automate and standardize deployments.

• Cloud Security & Compliance

  • Enforce security best practices leveraging rolebased access control (RBAC) multifactor authentication (MFA) and encryption to protect cloud assets.

  • Collaborate with Security and Identity teams to align cloud operations with university policies and industry standards (e.g. NIST ISO 27001.

  • Design and test backup disaster recovery (DR) and business continuity plans for cloud workloads ensuring minimal downtime and data loss.

• Automation & Optimization

  • Develop automation scripts (e.g. PowerShell Python) to simplify repetitive tasks accelerate deployments and reduce manual errors.

  • Integrate monitoring and logging tools such as Azure Monitor AWS CloudWatch or Google Cloud Operations Suite to proactively manage performance and incidents.

  • Analyze usage metrics to optimize cloud costs improve resource efficiency and enhance scalability delivering actionable recommendations to leadership.

GENERAL RESPONSIBILITIES

• Stay informed on emerging cloud technologies trends and best practices sharing insights with peers and the Director to foster continuous improvement.

• Provide timely support to campus users resolving technical issues via phone inperson visits or remote diagnostics.

• Uphold a safe and secure work environment by promoting proper equipment use reporting hazards and adhering to safety protocols.

• To be an active partner with our University Community.

  • Represent ITS as a collaborative and serviceoriented partner within the university community aligning with departmental goals of efficiency and excellence.

  • Attend training seminars and team meetings to expand technical expertise and enhance communication skills.

UNUSUAL WORK CONDITIONS: Occasional afterhours work and oncall availability may be required to support system upgrades maintenance windows or critical incidents.

EDUCATION: Bachelors degree in Computer Science Information Technology or a related field; OR an Associates degree in a related field with at least two 2 years of handson experience managing cloud infrastructure.

KNOWLEDGE SKILLS AND EXPERIENCE:

• 2 years of experience administering Azure AWS or GCP environments.

• Proficiency with cloud networking (e.g. VPCs subnets) storage (e.g. Blob S3 and compute services (e.g. VMs EC2.

• Demonstrated ability to troubleshoot and resolve cloud infrastructure issues efficiently.

• Experience analyzing performance metrics and implementing optimization strategies.

• Strong collaboration skills to engage with Systems Security and Identity teams effectively.

• Clear and concise documentation skills for maintaining runbooks procedures and architecture diagrams.

PREFERED EXPERIENCE:

• Handson experience with cloud security frameworks including Identity and Access Management (IAM) policies in Azure AD AWS IAM or Google IAM.

• Familiarity with Zero Trust security principles and cloud governance models.

• Working knowledge of IaC tools (Terraform CloudFormation ARM Templates) for repeatable deployments.

• Experience managing Microsoft 365 services (e.g. Exchange Online SharePoint Teams).

• Relevant certifications (e.g. AWS Certified Solutions Architect Microsoft Azure Administrator Google Cloud Associate Cloud Engineer).

SUPERVISION OF PERSONNEL: None

REPORTS TO: Core Systems Lead

This position is not eligible for immigration assistance.

Category:

Performs such other duties responsibilities and activities as required by supervisor and as departmental/University needs indicate.

*Disclaimer

The above information indicates the general nature and level of work performed by employees within this classification. It is not designed to contain and should not be interpreted as a comprehensive inventory of all duties responsibilities activities and/or qualifications required or expected of employees assigned to this job. Duties responsibilities and activities may change and new ones may be assigned at any time with or without notice.

All offers of employment are contingent upon a satisfactory background check.

Fairfield University provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws. This policy applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training.

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